French Customer Service Representative - Relocate Abroad

Cross Border Talents; Douai; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Full relocation support

Meal and transport allowances

Health insurance

Paid leave allowances

Training & professional development

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand. The role requires relocation abroad with opportunities in Portugal, Greece or Bulgaria and involves assisting French-speaking clients via phone, email and chat.

The ideal candidate will be fluent in French and English, customer-focused, with basic computer literacy and comfortable using CRM systems. EU citizen status and willingness to relocate are required.

Qualifications

• Fluency in French and English (written and spoken).
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM/support tools.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

Fluent French

Fluent English

Customer focus

Tools

CRM systems

Job description

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

1. Fluency in French and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

• 1. Competitive salary and performance bonuses.
• 2. Full relocation support for international candidates.
• 3. Meal and Transport Allowances.
• 4. Health Insurance.
• 5. Paid Leave Allowances.
• 6. Training and professional development opportunities.