French Customer Service Representative - Relocate Abroad

Cross Border Talents; Lens; Presencial; EUR 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave

Training and professional development

Descripción de la vacante

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand and relocate abroad to Portugal, Greece, or Bulgaria. The role requires strong communication skills and a customer-first mindset, with on-site work and relocation support.

The successful candidate will handle inquiries in French and English, assist with orders and billing, and collaborate with internal teams to ensure excellent customer satisfaction.

Formación

• Fluent in French and English required.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy and familiarity with CRM or support tools.

Responsabilidades

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Conocimientos

French language

English language

Customer service

Communication

Problem solving

Herramientas

CRM software

Descripción del empleo

Lens, France

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• 1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• 2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• 3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• 1. Fluency in French and English.
• 2. Customer-focused with a positive, empathetic, and professional attitude.
• 3. Basic computer literacy and comfort with CRM systems or support tools.
• 4. Must be a valid EU citizen and willing to relocate abroad.
  

• 1. Competitive salary and performance bonuses.
• 2. Full relocation support for international candidates.
• 3. Meal and Transport Allowances.
• 4. Health Insurance.
• 5. Paid Leave Allowances.
• 6. Training and professional development opportunities.