FR Store Manager – Lead, Develop & Elevate Service

Apple Inc.; Parly; On-site; EUR 55,000 - 75,000; Full time

Job summary

Apple Inc. is seeking a FR-Manager at the Parly store to lead a team, coach and develop talent, and deliver exceptional customer experiences. You will actively participate in customer interactions with the team to meet performance goals and business priorities.

As a Floor Leader, you will recruit, train, and retain a diverse, high-performing team, address customer and team concerns, and drive store priorities through operational plans while upholding company policies and protecting assets.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be proficient in English and the local language, both written and spoken (sign language supported).
• Have experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
• Perform other tasks as needed.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple values of inclusion and diversity in daily activities.
• Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
• Take action to create a safe, respectful, and inclusive environment for all team members.

Job description

Apple Inc. is seeking a FR-Manager at the Parly store to lead a team, coach and develop talent, and deliver exceptional customer experiences. You will actively participate in customer interactions with the team to meet performance goals and business priorities.

As a Floor Leader, you will recruit, train, and retain a diverse, high-performing team, address customer and team concerns, and drive store priorities through operational plans while upholding company policies and protecting assets.