Field Service Manager - QSR

Ecolab Deutschland GmbH; Paris; Sur place; EUR 52 000 - 78 000; Plein temps

Résumé du poste

Ecolab Deutschland GmbH in Paris seeks a Field Service Manager for the QSR division to partner with fast-food customers and deliver personal service and sanitation solutions.

You will install and maintain dispensing equipment on customer sites, build trusted relationships, train customers, support tests and complete timely reporting in a multinational environment with growth opportunities.

Qualifications

• Technical or Bachelor Degree, or relevant experience.
• 3+ years work experience.
• Willingness to travel (several overnight per week) and desire to be a remote worker.
• Time management – planning and organization.
• Customer oriented.
• Ability to build customers’ trust – integrity.
• Written Communication to create consulting reports for customers.

Responsabilités

• Perform installation and maintenance of dispensing equipment in customer locations
• Develop and enhance customer relationships while providing personal customer service and solutions for their cleaning and sanitation needs.
• Provide training to customers on procedures and products
• Support and run product and program tests
• Completes all required reporting on a timely basis.

Connaissances

3+ years work experience

Willingness to travel

Remote work

Time management

Customer oriented

Integrity

Written communication

Formation

Bachelor Degree or relevant experience

Description du poste

Are you looking for a career in a multinational company ?

Ecolab is currently seeking a Field Service Manager to work in our QSR division. In this role you will be responsible for partnering with our fast-food customers and providing them with personal customer service and solutions for all of their cleaning and sanitation needs.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

• Perform installation and maintenance of dispensing equipment in customer locations
• Develop and enhance customer relationships while providing personal customer service and solutions for their cleaning and sanitation needs.
• Provide training to customers on procedures and products
• Support and run product and program tests
• Completes all required reporting on a timely basis.

Minimum Qualifications:

• Technical or Bachelor Degree, or relevant experience
• 3+ years work experience
• Willingness to travel (several overnight per week) and desire to be a remote worker
• Time management – planning and organization
• Customer oriented
• Ability to build customers’ trust – integrity
• Written Communication to create consulting reports for customers

Preferred Qualifications:

• Previous experience as technician will be considered as a plus
• Previous experience in fast-food restaurants as restaurant manager, supervisor or in the operation team will be considered as a plus
• English at intermediate level or more will be considered a plus

About QSR (Quick Service Restaurants):

Through our business, we partner with quick-service and limited-service restaurants to improve guest experience, lower operating costs, drive revenue growth and safeguard customer trust. Our solutions and expertise help ensure food safety and brand consistency in local stores and across regional and global chains.

Notre engagement envers une culture d'inclusion et d'appartenance

Ecolab s'engage à traiter de manière juste et équitable ses collaborateurs ainsi que tous les candidats, tout en promouvant le principe d´égalité des chances dans l'emploi.

Nous recruterons, embaucherons, promouvrons, transférerons et offrirons sur tous les sujets (avancement dans l´entreprise, rémunération, avantages sociaux, conditions de travail etc.) des possibilités d´évolution en fonction des qualifications individuelles et des résultats de chacun.

Ecolab ne fera aucune discrimination à l'encontre d'un associé ou d'un candidat en raison de son origine, de sa religion, de sa couleur, de son croyance, de son sexe, de son orientation sexuelle, de son identité et de son expression de genre, des informations génétiques, de son état matrimonial, de son âge ou de son handicap.