Field Service Engineer – Scientific Instruments

Refeyn Ltd; Paris; Sur place; EUR 55 000 - 76 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Life Insurance

Employee Assistance Program

Résumé du poste

Refeyn Ltd. is seeking a field service engineer to perform installation, preventative maintenance, and service on Refeyn instruments both in house and at customer sites.

The role includes remote support, training, and collaboration with manufacturing and R&D to improve reliability. The candidate will have a BSc or MSc in Engineering/Physics, 3 years’ experience with sensitive scientific equipment, and at least 1 year in customer-facing roles, with fluent English.

Qualifications

• BSc or MSc in Engineering/Physics is required.
• 3 years of experience using sensitive scientific equipment.
• 1 year of customer-facing interaction is required.

Responsabilités

• Perform annual preventative maintenance visits on installed instruments.
• Repair instruments on customer sites and in-house within the required time frame.
• Provide remote support to customers, sales and applications team for immediate service issues.
• Install instruments and AutoMP retrofits where required.
• Coordinate and conduct basic user training.
• Contribute to documentation and procedures for service and training.

Connaissances

Customer facing interaction

Formation

BSc or Masters Degree in Engineering/Physics

Outils

Electronic assemblies

Optical systems

Scientific instrumentation software troubleshooting

Description du poste

Refeyn Ltd. is seeking a field service engineer to perform installation, preventative maintenance, and service on Refeyn instruments both in house and at customer sites.

The role includes remote support, training, and collaboration with manufacturing and R&D to improve reliability. The candidate will have a BSc or MSc in Engineering/Physics, 3 years’ experience with sensitive scientific equipment, and at least 1 year in customer-facing roles, with fluent English.