Field Service Engineer – Installation & Support

SINEXCEL; Paris; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

SINEXCEL is seeking a field service engineer to live in or near Paris. You will lead installation, commissioning, and startup of our equipment at customer sites to ensure smooth operation per specifications. You will provide on-site technical support, perform preventive maintenance, and resolve issues with product manuals.

You will manage customer relationships, capture feedback, and coordinate with HQ for continuous improvements. The role requires travel and a valid driver's license.

Qualifications

• Bachelor's degree or higher in Electrical, Mechanical, Automation, CS, or related field.
• 2–4 years in pre-sales/after-sales technical support in energy storage, E-mobility, inverters or related electrical product business.
• Driver's license and willingness to travel.

Responsabilités

• Lead installation, commissioning, and startup of company products at customer sites.
• Provide on-site technical support and resolve issues during installation and commissioning.
• Maintain strong customer relationships and respond to needs promptly.
• Troubleshoot equipment failures and coordinate with HQ to implement fixes.
• Regularly compile service reports and analyze performance data to support improvements.

Connaissances

On-site installation & commissioning

Technical support

Troubleshooting

Customer communication

Reporting & data analysis

Formation

Bachelor's degree or higher in Electrical/Mechanical Engineering or related field

Description du poste

SINEXCEL is seeking a field service engineer to live in or near Paris. You will lead installation, commissioning, and startup of our equipment at customer sites to ensure smooth operation per specifications. You will provide on-site technical support, perform preventive maintenance, and resolve issues with product manuals.

You will manage customer relationships, capture feedback, and coordinate with HQ for continuous improvements. The role requires travel and a valid driver's license.