Field Deployment Engineer: Travel‑Ready AI for Retail

RELEX Solutions; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexibility in work location

Career growth opportunities

Comprehensive benefits

Annual leave

Inclusive culture

Sustainable impact

Ownership and autonomy

Volunteer days

Résumé du poste

RELEX Solutions is seeking a Forward Deployed Engineer to join our Merchandising team in Paris. You’ll embed in the customer environment to configure, extend and integrate the RELEX platform to fit real-world context, with travel to client sites as required.

You’ll own end-to-end delivery from discovery to go-live, prove value with measurements, transfer knowledge, and help grow the account by surfacing new use cases with pre-sales and the account team.

Qualifications

• Proven experience designing and building software across the full stack in production contexts.
• Strong understanding of system design, observability, and hypothesis-driven development.
• Experience building integrations for downstream or customer-facing systems.
• Solid working knowledge of cloud platforms and modern application stacks.
• Strong business acumen: translate technical work into measurable impact for non-technical audiences.
• Comfortable managing ambiguity and taking full ownership of outcomes.
• Willingness to travel and to work on-site at customer locations for parts of an engagement.
• Comfortable using AI in daily work and promoting AI tool adoption.
• Fluent in written and spoken English.
• Nice to have: exposure to retail, merchandising, or pricing and promotions.
• Able to learn a new domain and codebase quickly.

Responsabilités

• Own technical delivery end to end, from discovery through go-live: configuration, extensions, integrations, and the quality of everything that ships into the customer's instance.
• Prove the value you deliver by instrumenting deployments, measuring outcomes, and presenting evidence credibly to users and executives.
• Own the technical customer relationship, learning operations to challenge requirements and be the first call for new problems.
• Feed the product by capturing gaps and use cases from the field and prototyping solutions for the RELEX roadmap.
• Build customer self-sufficiency through knowledge transfer and clean handovers.
• Grow the account by surfacing adjacent use cases, new sites and unused capabilities with pre-sales and account teams.
• Support commercial activity with feasibility assessments, proofs of concept and technical demos.

Connaissances

Full-stack delivery

System design

Integrations

Cloud platforms

Business impact

Ambiguity tolerance

Travel readiness

AI adoption

English fluency

Retail exposure

Fast learner

Description du poste

RELEX Solutions is seeking a Forward Deployed Engineer to join our Merchandising team in Paris. You’ll embed in the customer environment to configure, extend and integrate the RELEX platform to fit real-world context, with travel to client sites as required.

You’ll own end-to-end delivery from discovery to go-live, prove value with measurements, transfer knowledge, and help grow the account by surfacing new use cases with pre-sales and the account team.