Farm Equipment Front Desk & Service Coordinator

Itt1878; Pau; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

An agricultural equipment distributor in Pau, France, seeks a professional for a permanent position. The role entails welcoming customers, scheduling appointments, managing repair orders, and ensuring customer satisfaction. Candidates should have strong interpersonal skills, organizational abilities, and experience in agricultural machinery, along with an educational background in administrative or commercial fields. This position emphasizes customer service and teamwork within a dynamic environment.

Qualifications

• Strong customer service and interpersonal skills are essential.
• Experience in after-sales service or agricultural workshops is appreciated.
• Autonomy and a dynamic, customer-oriented approach are important.

Responsabilités

• Welcome customers in person and by phone.
• Schedule appointments according to the workshop calendar.
• Receive equipment and open/manage repair orders.
• Advise customers on required interventions.
• Monitor work progress and ensure customer satisfaction.

Connaissances

Customer service skills

Interpersonal skills

Organizational skills

Ability to manage priorities

Proficiency in IT tools

Knowledge of agricultural machinery

Formation

High school diploma or two years of higher education

Description du poste

An agricultural equipment distributor in Pau, France, seeks a professional for a permanent position. The role entails welcoming customers, scheduling appointments, managing repair orders, and ensuring customer satisfaction. Candidates should have strong interpersonal skills, organizational abilities, and experience in agricultural machinery, along with an educational background in administrative or commercial fields. This position emphasizes customer service and teamwork within a dynamic environment.