JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Position OverviewFixed-term contract (CDD) 12-18 monthsPart time 20h/week 8.00 am - 12 pmWe are seeking a dynamic Facilities Coordinator to serve as the primary liaison for facility operations, tenant relations, and workplace management. This role combines property management expertise with exceptional customer service to ensure seamless facility operations while representing JLL and our clients with professionalism and excellence in the local business community.Key ResponsibilitiesProperty & Tenant ManagementAct as point of escalation for all facility issuesAct as primary point of contact for all tenant inquiries, requests, and escalationsBuild and maintain strong relationships with tenants and landlords where applicableEnsure compliance with lease terms and legal requirements across the portfolioCoordinate service visits with property management representatives and approved vendorsManage the J&J Contractor Management & Permit to Work Process (Inductions, Insurance, Safety Statements & RAMS for all Contractors who come on site).Coordinate fire safety activities, including fire extinguisher and alarm inspections, fire drills, and related training.Ensure Fire Extinguishers are maintained and tested regularly. (Annually – both building inclusive of the lobbies)Coordinate annual inspections and maintenance reviews for electrical and air-conditioning systems during weekly gemba walkDrive high standards and consistency in lease requirement managementMonitor tenant satisfaction and proactively address concernsWorkplace OperationsProvide exceptional hospitality and support for guests, visitors, and employeesResolve day-to-day facility issues, including heating and air conditioning/AC, janitorial services, conference room management, workstation support, and interior and exterior furnishings and equipmentCoordinate and schedule maintenance activities to meet defined ServiceLevel Agreements (SLAs)Collaborate with internal departments (IT, Security, Real Estate) to ensure high-quality project completionEnsure facility compliance with local building, health, safety, and fire codes.Water testing is carried out at both blocks and report on any potential legionella issuesEnsure First Aid box is fully stocked and that the defibrillators are functional and maintained.Develop and implement operational procedures and standard operating practicesEnsure access control creation for external and internal visitorsManage the prevention plans for all the contractors (Orthotaxy’s and JLL’s)Vendor & Contract ManagementManage facility contracts as the client's designated managing agentCoordinate vendor discussions regarding goal setting, performance criteria, and reviewsMaintain strong relationships with suppliers and service providersMonitor service delivery quality and contractor performanceThink creatively to identify practical, compliant solutions to vendor-related challenges, including excessive costs or suppliers not yet registered in JLL systemsAdministrative & Event SupportCoordinate special events for clients and JLL initiatives : Organize external guests’ visits, including booking restaurants or taxis if neededHandle mail services including pickup and deliveryOrganize shipments to EU and out of EU (customs documentation, shipments tracking)Support various administrative tasks to ensure smooth daily operationsAssist with workplace technology integration and facility improvementsClient Relations & Business DevelopmentRepresent JLL and clients professionally in the local and regional business communityPromote JLL's reputation and capabilities to prospective tenants and clientsLead efforts to monitor and enhance customer satisfactionServe as brand ambassador for facility management excellenceExperience & EducationMinimum 2 years of experience in facilities management, property management, or related fieldFluent in French and able to communicate in EnglishDemonstrated experience in customer service and relationship managementBackground in vendor management and contract coordination preferredProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Experience with facility management systems and technologiesInterest in continuous improvement and emerging workplace technologiesExcellent interpersonal, communication, and organizational abilitiesOutstanding customer service orientation with problem-solving mindsetStrong multitasking capabilities with ability to work independentlyGood working knowledge of English, both written and spokenProfessional demeanor with excellent written and verbal communication skillsAbility to work effectively both independently and as part of a remote teamProactive and self-motivated, with the ability to anticipate needs, identify issues early, develop solutions, and take ownership through completionIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.