Expert Business Consultant

Finastra; Paris; On-site; EUR 75,000 - 120,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid work

Well-being program

Insurance & retirement

Volunteer time off

Donation matching

Skills Navigator

Recognition program

Job summary

Finastra, a global leader in open finance software, seeks a Back Office Business Consultant for Fusion Invest. You will analyze data, map data to target applications, configure system parameters, and deliver training to clients and internal teams.

The role involves travel to client sites and adherence to project standards across implementations. Reporting to the Director, Functional Implementation, you will support data validation, testing, issue resolution, and post-implementation tasks while

Qualifications

• Minimum 7 years of experience in a relevant area, preferably for a financial institution or an industry software company.
• Client-facing service experience is required.
• Software implementation, support, or training experience strongly preferred.
• Experience with back-office modules of financial management software solutions, including solid accounting understanding is required.
• Experience with project management disciplines preferred.
• Experience with Finastra products a plus.

Responsibilities

• Interact with clients consultatively to determine project requirements and needs analysis.
• Configure system parameters and controls based on client processes; review setup with clients and gain acceptance.
• Conduct data analysis and mapping activities for assigned applications.
• Provide on-site or remote support during client conversions as applicable.
• Test and troubleshoot system configuration and functionality.
• Validate new system input, output, and connectivity; resolve issues with technical resources.
• Facilitate client validation sessions and report risks; develop mitigation plans.
• Communicate project scope, status, and risks to stakeholders.
• Record time spent on project activities accurately and timely.
• Follow project, departmental, and company procedures and quality standards.
• Provide SME support to internal staff and participate in training material development.

Skills

Client-facing

Data analysis

System configuration

Training and enablement

Travel readiness

Tools

Finastra software

ERP systems

Job description

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world’s top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

Reporting to the Director, Functional Implementation , the Ba** ck Office Business Consultant, Fusion Invest,** is responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications for new and existing clients. Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires travel to the client site as the project warrants. Work performed is typically moderately complex.

Responsibilities & Deliverables:

Your deliverables as a Ba** ck Office Business Consultant, Fusion Invest** will include, but are not limited to, the following:

• Interact with client, consultatively, to determine project requirements and needs analysis.
• Establish and/or assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
• Conduct data analysis and mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.
• Provide on-site or remote support during client conversions as applicable.
• Establish and/or assist client with establishing system parameters and controls based on client’s business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.
• Conduct data mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.
• Test and troubleshoot system configuration and functionality.
• Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.
• Facilitate converted database validation work sessions with clients as applicable.
• Assess and report risks during project and participate in the development and implementation of mitigation plans.
• Communicate project scope, status, and risks to all stakeholders.
• Record accurate and timely accounting of time spent on project-related activities.
• Follow established project, departmental, and company procedures and quality standards.
• Follow established project management standards. Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.
• Complete post-implementation tasks in a timely manner.
• Update internal documentation as applicable.
• Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, and professional services as needed.
• Participate in the development of implementation ortraining content. Conduct software training and/or reinforce prior training to both external clients and internal staff.
• Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

Required Experience:

• Minimum of 7 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
• Client-facing service experience is required.
• Software implementation, support, or training experience strongly preferred.
• Experience with back-office modules of financial inventiv management sw solutions, including solid accounting understanding is required.
• Experience with project management disciplines preferred.
• Experience with Finastra products a plus.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation,based on your location and business priorities. Hybrid working arrangements,andinclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition :Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!