European Retail CRM Project Lead

Groupe Clarins; Paris; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Attractive compensation and benefits

Flexible work environment

Remote working options

Job summary

A leading beauty company is looking for a Retail CRM Project Manager for Europe to oversee retail projects in Paris. The candidate will coordinate CRM strategies, work with local and international teams, and ensure project timelines are met. Requirements include a Master's degree, at least 3 years in retail project management, and fluency in French and English. A flexible work environment is offered, with the possibility of remote work. Join us to make a difference in the beauty industry.

Qualifications

• Minimum 3 years in retail, clienteling & CRM project management.
• Experience with clienteling tools and familiarity with CRM platforms.
• Solid methodology in project management.

Responsibilities

• Coordinate and communicate about retail topics.
• Develop retail projects with a CRM vision.
• Monitor KPIs for customer retention and engagement.

Skills

Customer satisfaction focus

Flexibility in evolving environments

Effective communication

Fluency in French and English

Organizational and project management skills

Education

Master’s Degree in Business or Engineering

Tools

CRM tools

JIRA

Job description

A leading beauty company is looking for a Retail CRM Project Manager for Europe to oversee retail projects in Paris. The candidate will coordinate CRM strategies, work with local and international teams, and ensure project timelines are met. Requirements include a Master's degree, at least 3 years in retail project management, and fluency in French and English. A flexible work environment is offered, with the possibility of remote work. Join us to make a difference in the beauty industry.