Europe Program Manager – Public Safety & Biometrics

IDEMIA Public Security; Courbevoie; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

IDEMIA Public Security is seeking a Program Manager to lead customer programs across Europe for the Justice and Public Safety line. You will be the main point of contact for clients, driving delivery excellence and owning program financials throughout the contract lifecycle.

With 50+ years of biometric expertise, IDEMIA’s JPS unit delivers advanced fingerprint and facial recognition, analytics, and mobile devices to government agencies, ensuring secure, reliable identification across diverse

Qualifications

• Minimum 5 years managing programs with cross-functional teams and customer-facing responsibilities.
• Proven P&L accountability and financial acumen.
• Contract management and negotiation skills with customers, partners, and suppliers.
• Strong program fundamentals: risk analysis, KPI dashboards, governance and tollgates.
• Excellent communication, stakeholder management, critical thinking, and problem solving.
• Travel: ~20–30% across Europe depending on program phase.

Responsabilités

• Be the customer’s primary management point of contact; build trust, collect feedback, and turn it into continuous improvement, customer satisfaction and upsell opportunities.
• Lead and align cross-functional teams (engineering, supply, purchasing, legal, finance, partners) to hit scope, schedule, cost, and quality targets.
• Plan and govern execution using IDEMIA’s Program Management System (equivalent to Prince2), including tollgates and KPI monitoring.
• Own the program P&L: forecast revenue/cost, track margin, secure cash-flow milestones, and drive invoicing accuracy.
• Anticipate and manage risks; define mitigations; elevate for support when needed.
• Ensure contractual compliance; lead amendments, claims handling, and change requests.

Connaissances

English

Spanish

French

Formation

Engineering degree

Master’s in Engineering

Description du poste

IDEMIA Public Security is seeking a Program Manager to lead customer programs across Europe for the Justice and Public Safety line. You will be the main point of contact for clients, driving delivery excellence and owning program financials throughout the contract lifecycle.

With 50+ years of biometric expertise, IDEMIA’s JPS unit delivers advanced fingerprint and facial recognition, analytics, and mobile devices to government agencies, ensuring secure, reliable identification across diverse