EMEA HR Operations Analyst

Sonoco Metal Packaging Services France S.A.S.; Saint-Ouen-sur-Seine; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Sonoco Products Co. is seeking an EMEA HR Operations Analyst to deliver standardized HR services across the region. The role focuses on Workday expertise, data governance, reporting, and operational support for HR stakeholders, ensuring data integrity and compliant processes.

You will support annual HR programs, workforce administration and cross-functional partnerships to drive process improvements and service excellence across the employee lifecycle.

Qualifications

• Experience with HR Operations processes across a large region is preferred.
• Ability to manage data governance and reporting for HR stakeholders.

Responsabilités

• Manage HR requests through SIMON/ServiceNow in line with SLAs.
• Serve as first-line expert for Workday processes and HR transactions.
• Maintain workforce data integrity via audits and validations.
• Support annual HR programs (merit, bonuses, performance management).
• Collaborate with Payroll, Compliance and IT teams to ensure accurate HR operations.

Connaissances

Workday HCM

HR Operations

Data Governance

ServiceNow

Advanced Excel

Outils

SIMON

Workday

Description du poste

EMEA HR Operations Analyst Position Purpose

The EMEA HR Operations Analyst supports the delivery of standardized, efficient and compliant HR Operations services across EMEA. Acting as a Workday and HR Operations subject matter expert, the role ensures high-quality execution of HR processes, data governance, reporting, workforce administration and operational support for HR Business Partners, Local HR teams and HR Centers of Excellence. The position plays a key role in maintaining workforce data integrity, supporting annual HR programs, monitoring process compliance and driving operational excellence across the employee lifecycle.

Key Responsibilities

HR Operations Service Delivery

Manage HR requests through SIMON/ServiceNow in line with service level agreements. Provide operational support to HR stakeholders across EMEA. Ensure accurate case management, documentation and issue resolution.

Workday & Process Governance

Serve as a first-line expert for Workday processes and HR transactions. Troubleshoot process issues, workflow errors and approval routing challenges. Monitor compliance with established HR policies, controls and governance standards.

Data Quality, Reporting & Analytics

Maintain workforce data integrity through audits, validations and corrective actions. Deliver HR reporting, workforce analytics and organizational insights. Support workforce planning and data reconciliation activities.

Workforce Administration & Organizational Support

Support organizational changes, restructures, acquisitions, workforce migrations and large-scale employee data updates. Execute approved workforce transactions while ensuring governance and compliance requirements are met.

Annual HR Programs

Partner with Compensation, Talent and HR teams to support annual processes, including merit reviews, bonus cycles, performance management and workforce planning activities. Ensure data readiness, validation and process execution throughout annual HR cycles.

Recruitment & Employee Lifecycle Support

Collaborate with Talent Acquisition to support hiring, onboarding and workforce administration activities. Monitor data quality and process effectiveness across the recruitment-to-hire lifecycle.

Compliance & Cross-Functional Partnership

Support audit, GDPR and regulatory compliance activities. Work closely with Payroll, Time & Attendance, Compensation & Benefits, Technology and ServiceNow teams to ensure accurate and efficient HR operations.

Continuous Improvement & HR Capability Building

Maintain process documentation and standard operating procedures. Support HR user training and Workday adoption initiatives. Identify opportunities to improve processes, controls and service delivery. Develop and deliver training, guidance materials and knowledge-sharing sessions for HR teams to ensure consistent and accurate completion of HR transactions in Workday and ServiceNow.

Key Competencies

• Technical
• Workday HCM
• HR Operations & Workforce Administration
• HR Reporting & Analytics
• Data Governance & Compliance
• ServiceNow / Case Management
• Advanced Excel and reporting tools
• Behavioral Customer Focus
• Analytical Thinking
• Attention to Detail
• Collaboration
• Accountability
• Continuous Improvement

Success Measures

• Service level achievement.
• Workforce data accuracy and integrity.
• Compliance and audit results.
• Quality of HR process execution.
• Stakeholder satisfaction.
• Effectiveness of reporting, problem resolution and continuous improvement initiatives.

Summary

The EMEA HR Operations Analyst is responsible for ensuring the accurate execution, governance and continuous improvement of HR processes, workforce data and reporting across EMEA. The role serves as a critical link between HR Operations, HR Centers of Excellence, HR Business Partners and business stakeholders, enabling a scalable, compliant and data-driven HR service delivery model.

#LI-FC1 We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Founded in 1899, Sonoco (NYSE: SON) is a global leader in value-added, sustainable metal and fiber consumer and industrial packaging.

The Company is now a multi-billion-dollar enterprise with approximately 22,500 employees working in 270 operations in 40 countries, serving some of the world’s best-known brands.

Guided by our purpose of Better Packaging. Better Life., we strive to foster a culture of innovation, collaboration and excellence to provide solutions that better serve all our stakeholders and support a more sustainable future.

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