EMEA Community Leader: Scale Power Users & Insights

OpenAI, Inc.; Paris; On-site; EUR 140,000 - 190,000; Full time

Job summary

OpenAI is seeking a Head of Community, EMEA to lead our community strategy across Europe, the Middle East and Africa. This leader will hire and mentor local teams, build trusted relationships with power users, and translate community insight into product, education, and communications strategy at scale.

The role requires experience building and scaling communities, a track record of cross-functional leadership, and ability to operate in fast-moving environments while traveling across regions as

Qualifications

• 10+ years of experience building, leading or scaling communities, user programmes or ecosystem initiatives across EMEA.
• Experience hiring and developing community teams, managing contractors and agencies, and leading cross-functional workstreams across markets.
• Excellent executor who can operate in ambiguous, fast-moving environments.

Responsibilities

• Map the EMEA community landscape and identify key user communities.
• Build high-trust direct relationships with power users and scale this motion across EMEA.
• Define expansion logic for communities and required resources.
• Develop country and regional priorities with country leads.
• Publish updates and synthesize insights from markets to inform product and strategy.

Skills

10+ years of experience building, or/3

Hiring & developing community teams

Excellent executor in ambiguity

Strong communication skills

Willingness to travel

Job description

OpenAI is seeking a Head of Community, EMEA to lead our community strategy across Europe, the Middle East and Africa. This leader will hire and mentor local teams, build trusted relationships with power users, and translate community insight into product, education, and communications strategy at scale.

The role requires experience building and scaling communities, a track record of cross-functional leadership, and ability to operate in fast-moving environments while traveling across regions as