Economic Support Specialist I

Jefferson, Jefferson County, Wisconsin; Auvergne-Rhône-Alpes; Sur place; EUR 27 000 - 29 000; Plein temps

Résumé du poste

Jefferson County Human Services is seeking an Economic Support Specialist I to assess eligibility and provide case management for Federal, State, and County economic support programs for Jefferson County residents.

You will work in the County Call Center, interviewing applicants and processing applications to determine program eligibility, gathering financial data, and aiding clients with forms while following applicable policies.

Qualifications

• Associate degree in accounting, human services or related field and one year experience; or completion of Wisconsin Department of Health and Social Services Income Maintenance training or an equivalent combination of education and experience.
• New Worker Training Certificate, Civil Rights Training, Client Rights Training and HIPAA Training (Trainings provided upon start of employment).
• Bachelor’s degree from a college or university; or an equivalent combination of education and experience.
• Bilingual in Spanish. (preferred)

Responsabilités

• Operates in the County Call Center, assisting customers with benefit applications, questions, concerns, changes, general information, and understanding of programs.
• Interviews applicants in person and by telephone and electronically processes application to determine eligibility for services by gathering client’s financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately.
• Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements.
• Evaluates clients' need for services offered by other agencies. Refer clients to needed services.

Connaissances

Spanish bilingual

Formation

Associate degree in accounting, human services or related field

Bachelor’s degree (preferred)

Description du poste

Job Description For Economic Support Specialist I

Position Announcement

PDF Position Announcement

Position Information

PDF Job Description

Job Title:
Economic Support Specialist I

Full-time/Part-time

Full Time

Wage And Salary

$22.34-$24.25

Application Review Will Begin

September 1, 2026

Application Deadline

Open Until Filled

Job Description

ABOUT THE ECONOMIC SUPPORT DIVISION OF JEFFERSON COUNTY

The Economic Support Division within Jefferson County Human Services serves Jefferson County residents who are low income, faced with an economic setback, and/or need additional financial support as they work towards greater self-sufficiency.

What You Will Do

The purpose of this position is to assess, determine eligibility, and provide case management services for Federal, State, and County economic support-related programs for the residents of Jefferson County.

Some Essential Responsibilities

You will be successful in this role by completing the following tasks and responsibilities:

• Operates in the County Call Center, assisting customers with benefit applications, questions, concerns, changes, general information, and understanding of programs.
• Interviews applicants in person and by telephone and electronically processes application to determine eligibility for services by gathering client’s financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately.
• Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements.
• Evaluates clients' need for services offered by other agencies. Refer clients to needed services.

Qualifications

Requirements:

• Associate degree in accounting, human services or related field and one year experience; or completion of Wisconsin Department of Health and Social Services Income Maintenance training or an equivalent combination of education and experience.
• New Worker Training Certificate, Civil Rights Training, Client Rights Training and HIPAA Training. (Trainings provided upon start of employment.)

Preferred Requirements

• Bachelor’s degree from a college or university; or an equivalent combination of education and experience.
• Bilingual in Spanish.