Donor & Client Support Coordinator II.

American National Red Cross; Nouvelle-Calédonie; Sur place; EUR 33 222 - 40 216; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO starting at 15 days a year

401K with up to a 6% match

Paid Family Leave

Résumé du poste

Dormont Manufacturing Co is seeking a Donor & Client Support Coordinator II to assist in coordinating daily operations within the Charlotte, NC office. The role requires a minimum of 3 years in related experience and offers benefits including medical plans, PTO starting at 15 days/year, and a 401K with up to a 6% match.

Candidates must possess a high school diploma or equivalent, with preference given to those with an Associate's or Bachelor's degree in a relevant field. Bilingual skills are a plus.

Qualifications

• Minimum 3 years of related experience in blood banking/collections, laboratory testing, or quality review.
• High school level reading, writing, and communication skills required.
• Ability to use a personal computer for sustained periods.

Responsabilités

• Assist coordinating daily operations including biologic product deviation notifications.
• Support timely management of product level investigations.
• Identify suspect products by reviewing donor deferral records.

Connaissances

Teamwork

Communication

Computer skills (Microsoft Office)

Bilingual (preferred)

Formation

Associate’s/Bachelor’s degree in a science or health care field (preferred)

High School or equivalent

Description du poste

Donor & Client Support Coordinator II

Charlotte, NC Office located at 13500 South Point Blvd, Ste L., Charlotte, NC 28273

Shift: 2nd Shift, Sunday – Thursday, 3:00 PM – 11:30 PM

Pay: $20.24 / hr. + Shift Differential (+$1.75 after 3 PM, + $1.25 on weekends)

Responsibilities

1. Assist coordinating the daily operations, including biologic product deviation notifications and addressing concerns, to ensure tasks are completed accurately and in a timely manner.
2. Support the timely management of product level investigation under ARC inventory.
3. Coordinate the identification, control, notification and retrieval of suspect products.
4. Identify suspect products by reviewing donor deferral records.
5. Perform retrieval activities related to product complaints including bacterial detection cases.
6. May correct, update and verify changes in donor records to ensure appropriate entry and confidential handling of data.
7. May assist with donor reentry and reinstatement.

Scope

Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization.

Qualifications

Education: High School or equivalent required. Associate’s/Bachelor’s degree in a science or health care field preferred.

Experience: Minimum 3 years of related experience in blood banking/collections, laboratory testing, medical records, auditing, quality review or equivalent combination of education and related experience required.

Skills & Abilities: Ability to work on a team. The ability to read, write and verbally communicate at the high school to college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment are required. Bilingual is helpful.

Physical Requirements

The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to a 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.