Digital HR Solution Technical Manager

CMA CGM; Marseille; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

A global leader in shipping and logistics is seeking a Technical Team Manager to oversee HR solutions, ensuring their alignment with organizational needs. The role involves managing configurations, integrations, and driving project initiatives in a tech environment. Candidates must have extensive experience with SAP SuccessFactors, strong analytical skills, and the ability to effectively communicate technical information to non-technical stakeholders.

Qualifications

• Minimum of five years solid experience with SAP SuccessFactors.
• Experience in cloud environments.
• Strong knowledge of HR processes and best practices.

Responsabilités

• Manage advanced configurations of HR solutions.
• Ensure integration with other systems.
• Maintain performance and security of HR solutions.

Connaissances

Analytical ability

Project management

Relationship management

Technical communication

Creative thinking

Formation

Degree in School of Engineering or University Course

Outils

SAP SuccessFactors

SAP BTP

Workday Adaptive Planning

Docebo

Description du poste

Overview

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group continually innovates to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Mission

MISSION :

The Technical Team Manager is responsible for overseeing the technical aspects of the HR solutions portfolio, ensuring its alignment with organizational needs while driving innovation. He/She will ensure the seamless integration, maintenance, and performance of HR solutions, promoting a culture of continuous improvement and data-driven decisions.

He/She leads the team of HR Digital Product Owners oriented on technical expertise. He/She coordinates the activities of them to keep the consistencies between the different processes. He/She demonstrates the ability to ensure the operational stability for the customer and has a global view on the HR solutions to foresee new technologies, methods, or tools that can enhance or transform existing HR solutions.

What are you going to do?

Enhancements & Integrations: Manage advanced configurations of HR solutions and ensure that HR tools are well-integrated with other systems, promoting data flow and system coherence.

• Plan, test, and deploy new versions/releases of HR solutions and ensuring compatibility with existing configurations and processes.
• Set up and maintain development, testing, and production environments for HR solutions.
• Map, optimize, and standardize technical documentation about the HR solutions and the integrations between other systems.
• Maintain the performance, security, and scalability of HR solutions for customers.
• Monitor the Level 3 support activities within her/his team, ensuring swift resolution of complex incidents and requests.
• Advise the organization on potential enhancements, integrations, or replacements based on emerging technologies.
• Participating to support activities as a third level (maximum 30%) on the support chain, centralizing the expertise.

Expected deliverables:

• Documentation workbooks and global data models: Updated configuration documents with the current configuration of the solutions.
• Integrations Map: Updated map of all existing integrations in the HR solutions and status on their current deployment.
• Permissions framework: updated documentation the existing roles and capabilities to export the current configuration to organize regular audit.
• Detailed quarterly reports on updates on ongoing initiatives.

Who are we looking for?

The successful candidate will exhibit an in-depth knowledge and understanding of IT services and Product Management in complex organizations. He / She will need to demonstrate proven relationship management strengths, with clear evidence of an ability to build successful business partnerships and drive direction and effective product backlogs.

High-level communication ability is essential, with verbal, written and interpersonal skills integral to success in this role.

In addition, the successful applicants will possess:

• Strong analytical ability coupled with an innovative and creative thinking style and robust business and technology acumen.
• Experience in cloud environments.
• A minimum of five years of solid experience with SAP SuccessFactors, including SAP BTP, is required. Familiarity with other platforms, such as Workday Adaptive Planning or Docebo, would be considered a valuable plus.
• Good understanding of HR software architectures.
• Familiarity with the latest trends in tech, especially those relevant to HR solutions.
• Proven track record in project management, especially in a tech environment.
• Capable to understand and is the team referee to know existing IT solutions of the Group to rely on.
• Communication skills, capable of translating technical jargon for non-technical stakeholders.
• Strong knowledge of HR processes and best practices.
• Degree in School of Engineering or University Course.
• Good level of English mandatory, French proficiency ideal as well

Come along on CMA CGM’s adventure !