Digital Content Assistant - Internship F/M/X

Accor; Paris; Sur place; EUR 8 370 - 10 044; Plein temps

Avantages offerts par ce poste

Meal vouchers

Navigo transport reimbursement

SNCF train subscription reimbursement

Sustainable mobility allowance

0.5 day leave per month

Résumé du poste

Accor in Paris is offering a 6-month internship in the Customer Experience and Engagement Digital Marketing team, based in Issy-les-Moulineaux with hybrid work (3 days onsite, 2 days remote). The role focuses on content operations, website performance monitoring, and brand content governance for Movenpick and Swissotel.

You will conduct content reviews before launches, ensure localization quality, coordinate with regional teams, and support go-live readiness.

Qualifications

• Internship agreement with an accredited higher education institution is required.
• Fluent in French and English (verbal and written).
• Familiarity with Content Management Systems (CMS) such as WordPress/Drupal/AEM is preferred.
• Strong attention to detail and ability to manage multiple tasks with deadlines.

Responsabilités

• Conduct comprehensive content reviews prior to website launches and content releases for Movenpick and Swissotel.
• Validate content accuracy, localization quality, and compliance with brand guidelines.
• Coordinate with regional and brand teams to ensure digital assets meet publication standards.
• Support final quality checks and launch readiness activities.
• Lead content update initiatives for the Grand Mercure website and CMS-based pages.

Connaissances

Attention to detail

Project coordination

Analytical mindset

Multicultural collaboration

French and English fluency

Formation

Signed internship agreement

Outils

WordPress

Drupal

Adobe Experience Manager

Google Analytics

Looker Studio

Excel

PowerPoint

Description du poste

Job Description

Accor, a global leader in hospitality, present in more than 110 countries with 5,500 hotels, welcomes you to its offices located in Issy-les-Moulineaux.

6-month internship, eligible for a school agreement, starting in September 2026.

Context

• Role based in Paris, hybrid mode: 3 days onsite / 2 days home office per week.
• Join the Customer Experience and Engagement Digital Marketing team, in charge of the management, optimization, and quality assurance of digital content across the Group's hospitality websites.
• This internship offers hands-on experience in content operations, website performance monitoring, and brand content governance, with a primary focus on Movenpick and Swissotel.

Content Quality Assurance & Go-Live Readiness

• Conduct comprehensive content reviews prior to website launches and content releases for Movenpick and Swissotel.
• Validate content accuracy, consistency, localization quality, and compliance with brand guidelines.
• Coordinate with regional and brand teams to ensure all digital assets and content components meet publication standards.
• Support final quality checks and launch readiness activities.

Website Content Operations

• Lead content update initiatives for the Grand Mercure website, ensuring timely implementation of new content and assets.
• Contribute to the maintenance and enhancement of web pages through Content Management Systems (CMS).
• Support content publishing workflows and asset management processes.
• Ensure content remains relevant, accurate, and aligned with brand positioning.

Cross-Functional Collaboration

• Work closely with global brand, marketing, and digital teams to coordinate content-related activities.
• Assist in gathering requirements, tracking content requests, and facilitating stakeholder reviews.
• Support the preparation of presentations, status updates, and operational documentation.

Appreciated Skills

• Familiarity with Content Management Systems (CMS) such as WordPress, Drupal, Adobe Experience Manager, or similar platforms.
• Basic knowledge of digital analytics tools (Google Analytics, Looker Studio, Excel dashboards) and the ability to interpret website performance metrics.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Knowledge of Analytics (Google Analytics, Content Square) and the Adobe Experience Manager CMS is welcomed.

Soft Skills

• Excellent attention to detail with the ability to conduct thorough quality assurance checks for digital content.
• Strong organizational and project coordination skills, with the ability to manage multiple tasks and meet deadlines.
• Analytical mindset with problem-solving abilities and a willingness to learn new digital marketing tools and processes.
• Ability to work collaboratively in a multicultural, international team environment while managing tasks independently.
• Passion for digital marketing, user experience, and creating high-quality online content.

Languages

• French and English — fluent level required for both (mandatory); additional languages are an asset.

Qualifications

• A signed internship agreement from an accredited higher education institution is required.

Benefits During The Internship

• Internship compensation in accordance with applicable regulations (internships over 2 months).
• Reimbursement of Navigo public transport pass up to 75%.
• Reimbursement of SNCF train subscription up to 50% (can be combined with Navigo).
• Meal vouchers.
• Sustainable mobility allowance (bike, scooter).
• 0.5 day of authorized absence per month, cumulative over the internship period.
• Access to collaborative workspaces, on-site restaurants, and wellness areas.