Delivery Solutions Architect Manager – AI & Data Growth

Neon; Paris; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Databricks in Milan-based hybrid role seeks a DSA Manager to lead a team of Delivery Solution Architects across the SEMEA region, shaping post-sales delivery strategy with Sales, Pre-Sales, FDE and Partners. You will drive adoption, and be a technical sponsor for major customers.

You will hire and coach, collaborate with cross-functional teams, and push assets to improve delivery effectiveness and ROI across multiple industries.

Qualifications

• 10+ years of experience in a customer-facing role.
• Experience leading a team of pre or post-sale consultants/solution architects, technical account managers or customer success engineers.
• Experience in Cloud, Data, AI domains.
• Experience in putting workloads or data products into production and running them, e.g. in a delivery architect, project manager, DevOps, or service/product owner role.
• Conversant with business issues our customers face today and likely big data use cases in different industries.
• Fluent in Italian and English. Additional language skills in the region will be advantageous.
• Based in Milan or to 1 hour commute time

Responsibilities

• Hire, coach and support a diverse team to ensure our customers’ success in their roadmap delivery.
• Lead by example using our AI tooling to deliver C-level thought leadership discussions with our customers.
• Assign accounts and distribute work across individuals for optimal customer coverage and team balance.
• Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology.
• Partner with Sales, pre Sales and FDE teams to accelerate growth of customers.
• Work with teams to reduce customer risk and help your team with escalations.
• Lead team activities to monitor customer progress and forecast growth.
• Provide input to grow and improve internal processes and customer success service offerings.
• Promote cross-functional programs, plans, documentation

Skills

Leadership

Customer-facing

Cloud

Data & AI

Delivery strategy

Job description

Databricks in Milan-based hybrid role seeks a DSA Manager to lead a team of Delivery Solution Architects across the SEMEA region, shaping post-sales delivery strategy with Sales, Pre-Sales, FDE and Partners. You will drive adoption, and be a technical sponsor for major customers.

You will hire and coach, collaborate with cross-functional teams, and push assets to improve delivery effectiveness and ROI across multiple industries.