Deal Desk Architect — Customer Success & Revenue

Stoïk; Paris; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Stoïk, Europe’s leading insurtech dedicated to cyber risk, is building its first-ever Deal Desk to scale MDR and Email Security offerings. This 0 to 1 role sits at the intersection of Sales, CSM, Finance, Legal and Cyber Engineering to make complex deals possible without risking the business.

You will own deal validation, pricing models, vendor licensing constraints, and documentation of workflows from scratch, enabling profitable, deliverable commitments.

Qualifications

• 4–7 years in a Deal Desk role at a B2B SaaS company.
• Built processes from scratch.
• Exposure to vendor licensing constraints is a strong plus.

Responsabilités

• Own the operational validation of deals before signature: technical, licensing, vendor, and delivery dimensions.
• Be the internal expert on MDR and Email Security pricing models and delivery constraints, so every deal is profitable and deliverable.
• Partner with Sales on complex or custom opportunities during pre-sales cycles.
• Coordinate post-sales issue resolution across CSM, Cyber Engineering, and external vendors.
• Build and document deal workflows from scratch: identify gaps and risks before they hit revenue or delivery.
• Own commercial exceptions and non-standard requests as the operational bridge between Sales, CSM, Cyber, Finance, and Legal.
• Manage day-to-day operational relationships with strategic vendors and distributors for MDR.
• Ensure vendor terms and licensing models support scalable, profitable delivery.

Connaissances

Deal Desk

Pricing models

Vendor licensing

Cross-functional collaboration

Description du poste

Stoïk, Europe’s leading insurtech dedicated to cyber risk, is building its first-ever Deal Desk to scale MDR and Email Security offerings. This 0 to 1 role sits at the intersection of Sales, CSM, Finance, Legal and Cyber Engineering to make complex deals possible without risking the business.

You will own deal validation, pricing models, vendor licensing constraints, and documentation of workflows from scratch, enabling profitable, deliverable commitments.