Datacenter Solution Engineer – Onsite Install & Travel

Supermicro; Paris; On-site; EUR 65,000 - 90,000; Full time

Job summary

Supermicro is seeking a Datacenter Solution Engineer to join the Global Service Installation Team in the Paris region. You will perform racking, installation, cabling, and on-site support for data center hardware, while coordinating with engineering for seamless integration and performing quality checks.

You will provide first-line support, handle service tickets, and travel to customer sites both locally and internationally, including occasional extended hours.

Qualifications

• 5 years of experience in servicing complex X86 systems and components in a datacenter environment.
• Bachelor’s degree or Dutch MBO4 in Computer Science, Computer Engineering, and Electrical Engineering or comparable level obtained through experience.
• Strong written and verbal communication skills; excellent command of the English language, Dutch would be a plus.
• Good understanding of Windows and Linux environments.
• Knowledge of scripting (Bash, PHP, Python, etc.) is a plus.
• Demonstrated hardware system analytics and diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues.
• Ability to work in a challenging, dynamic, and fast‑paced environment. Must be solution‑oriented, a team player with the ability to identify and escal...
• Emphasis on break/fix and onsite customer service.
• Hands‑on experience with enterprise‑grade server hardware.
• You live within a radius of 40 km of ‘s‑Hertogenbosch.

Responsibilities

• Perform physical installation, rack and stack, cabling and networking of data center hardware.
• Assist/support in the implementation of server, storage and network equipment.
• Coordinate with the engineering team to ensure seamless integration of hardware solutions.
• Work with the engineering team to ensure hardware is installed correctly according to specifications.
• Perform quality checks and test functionality after installation.
• Provide first‑line technical support to end users via telephone, email and ticketing system.
• Refer complex issues to higher level support teams when necessary.
• Be willing to travel internationally and locally to carry out installations at customers or solve problems in data centers, which includes occasional extended hours and weekend work.

Skills

X86 servers

Networking hardware

Windows/Linux

Scripting (Bash, PHP, Python)

BIOS/driver diagnostics

On-site support

Travel willingness

English language

Education

Bachelor’s degree in Computer Science/Engineering

Dutch MBO4 in CS/CE or related

Job description

Supermicro is seeking a Datacenter Solution Engineer to join the Global Service Installation Team in the Paris region. You will perform racking, installation, cabling, and on-site support for data center hardware, while coordinating with engineering for seamless integration and performing quality checks.

You will provide first-line support, handle service tickets, and travel to customer sites both locally and internationally, including occasional extended hours.