Customs Operation Manager

IDEMIA; Courbevoie; On-site; EUR 45,000 - 65,000; Full time

Job summary

IDEMIA is seeking an experienced Customs Administrator to oversee import/export tasks under the Customs Director. Responsibilities include coordinating a network of local customs managers, managing documentation, shipping and receiving, and ensuring duties and taxes are optimized across countries.

The role requires 5+ years in customs, fluency in English and French, and strong Excel/Power BI skills for data analysis and KPI reporting.

Qualifications

• Minimum of 5 years’ experience in customs or freight forwarder.
• Fluent English; French fluent or intermediate is common in meetings.
• Proficiency with customs import/export regulations and ERP systems.

Responsibilities

• Under the Customs Director, manage the network of local customs managers, import process, documentation, shipping and receiving of foreign merchandise.
• Analyze data from sites to produce KPI.
• Support export orders and ensure compliance with duties and taxes across countries.

Skills

Customs regulations

Data analysis

Customer focus

Organizational skills

Education

BAC+4/5 in Supply Chain/Logistics

MBA preferred

Tools

Excel

Power BI

Power Platform

Job description

Job Description

IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

Job Description

IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

Purpose

This role manages tasks associated with both import and export administration.

Key Missions

Under the management of the Customs Director, the activities are as follows:

• Help to manage the customs
  • Assist the customs Director to manage the network of local custom managers, the import process, customs documentation, shipping, and receiving of foreign merchandise to ensure it arrives on time
  • Get the data from the sites and analyse them to produce KPI
  • Participate in the description of the dispatch of customer’s export orders and physical flow from departure to the destination
  • Retrieve the adequate special programs and facilitations available in different countries are in place to optimize the duties and taxes
• Assist the Director with the regulators
  • Participate in the processes related to AEO certification and coordinate with network of customs managers
  • Obtain necessary data to control international shipments and ensures payment of duties or tariffs
• Policy and Compliance, Help to:
  • Define customs management policy and guidelines for the division and drive implementation.
  • Define audit plan and control all documentation related to the import/export processes in line with applicable internal policies external regulations
  • Ensure a proper follow up with our brokers monitoring and archiving all customs documentation
  • Ensure compliance with the home and foreign country government laws and customs regulations
  • Ensure the correct information regarding value, tariff, origin and incoterms are properly set up in our ERP and align with our transfer price policy and physical and financial flows

Experience

Profile description:

• Minimum of 5 years’ experience in customs either in a private company or in a freight forwarder

Language

• English fluent
• French fluent or intermediate (majority of the corporate meetings are in French)
• Additional language is a plus

Skills And Competencies

• Proficiency with customs import and export regulations
• Proficiency with customs organizations processes and systems
• Proficiency in office tools (Excel, Power BI, Power Platform)
• Ability to analyze complex problem involving numerous parties and propose solutions
• Customer oriented
• Organizational Skills

Education

• BAC + 4/5 level engineering or business school type with specialization in Supply Chain/Logistics
• Master and/or MBA is a plus

Location

• Job based in Paris, France

Scope

• World operation across 50 countries