Customer Support French- Relocating to Cork

TELUS Digital; Rennes; On-site; EUR 29,250 - 35,750; Full time

Benefits offered by this job

Permanent contract

Referral bonuses

Career growth opportunities

Multilingual experience

Community projects

Exciting team events

Private medical insurance

Maternity & paternity leave

Job summary

Join a dynamic fintech company as a Customer Support Specialist in Cork, Ireland. This entry-level role offers a permanent contract, competitive salary, and relocation support. Enhance your communication and problem-solving skills while working with a global team and making an impact in the fintech industry.

Qualifications

• Fluent in English and French.
• Strong problem-solving skills.
• Good time management and motivation to exceed expectations.

Responsibilities

• Investigate and research user issues.
• Identify and escalate bugs for resolution.
• Represent top payment processing brands.

Skills

Communication

Problem-Solving

Customer Service

Cultural Awareness

Job description

Customer Support French - Relocating to Cork

1 week ago Be among the first 25 applicants

Direct message the job poster from TELUS Digital

HR Coordinator | Recruitment Specialist | CIPD Member

Customer Experience Specialist (French-Speaking)

Location: Onsite in Cork, Ireland

Hours: 8:00 AM – 4:30 PM, 5 days a week (Mon-Sun), subject to change

Salary: €32,500 gross per year + performance bonus

Start Date: 09th June

Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

About the Role

As a Customer Support Specialist in the fintech industry, you will develop key skills in communication, problem-solving, customer service, and cultural awareness.

You will investigate and research user issues, identify and escalate bugs to ensure they are resolved quickly. In this role, you’ll be part of a global team of amazing people, representing some of the world’s top payment processing brands and helping to make a difference through cutting-edge technology.

What We Offer

• Permanent contract for job stability
• Referral bonuses for bringing your friends on board
• Career growth opportunities with training and promotions
• Multilingual experience to improve language skills
• Community projects to make an impact
• Exciting team events and social activities
• Private medical insurance (tenure-based)
• Maternity & paternity leave

What We’re Looking For

• Fluent in English and French
• Strong problem-solving skills
• Good time management and motivation to exceed expectations
• Team player with a can-do attitude and willingness to learn

We value diversity and inclusion. Hiring decisions are based on qualifications, merit, and performance.

Apply now and be part of something bigger!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• IT Services and IT Consulting