Customer Support

Sanabel, The Microfinance Network of Arab Countries; Job; Sur place; EUR 32 000 - 52 000; Plein temps

Résumé du poste

Sanabel, The Microfinance Network of Arab Countries is seeking a full-time web developer to build websites and web applications using PHP and MySQL. The role involves direct customer interaction and handling inquiries and requests with accuracy and efficiency.

The candidate will verify information, process forms, and escalate unresolved issues to the proper department, ensuring high-quality online solutions for clients and stakeholders.

Qualifications

• Deal directly with customers via telephone, email, or face to face.

Responsabilités

• Deal directly with customers either by telephone, email or face to face.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle complaints.
• Perform customer verifications.
• Process forms, applications and requests.
• Direct requests and unresolved issues to the designated department.

Outils

PHP

MySQL

Description du poste

Job Type: Full Time
Job description: Develop websites, web applications using PHP and MySQL Develop websites, web applications using PHP and MySQL

Qualifications

• Deal directly with customers either by telephone, email or face to face.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle complaints.
• Perform customer verifications.
• Process forms, applications and requests.
• Direct requests and unresolved issues to the designated department.