Customer Relationship Manager(Banking Dept)

Bank of China Paris Branch; Paris; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Bank of China Paris Branch is looking for a Customer Relationship Manager to oversee both individual and corporate client portfolios, developing and maintaining relationships across cross-border banking services.

You will promote a full range of products, identify client needs, and drive cross-selling while ensuring compliance with French regulations. Fluency in Chinese and French is required, with English a plus, and a proactive, internationally minded approach is essential.

Qualifications

• Bachelor’s degree or above in Finance, Economics, Business Administration, or related fields.
• Minimum 3 years of banking or financial services experience; corporate or retail banking preferred.
• Fluency in Chinese and French; English proficiency a plus.

Responsabilités

• Develop and maintain target individual and corporate clients, expanding the mid-to-high-net-worth base.
• Promote a full range of banking products for retail and corporate clients.
• Identify clients’ financial needs and drive cross-selling between corporate and retail banking.
• Design and implement tailored financial solutions and marketing strategies.
• Ensure compliance with French regulations (KYC, AML) and maintain accurate records.
• Build local partnerships and organize client engagement events.

Connaissances

Client acquisition

Relationship management

Cross-selling

Negotiation

Cross-cultural communication

Formation

Bachelor’s degree or above in Finance, Economics, Business Administration, or related fields

Description du poste

Established in February 1912, Bank of China is the oldest bank in China. Throughout its history, it has successively served as the central bank, the international foreign exchange bank, and the international trade bank of the country.

Bank of China is the most globalized and integrated among Chinese banks, with a presence in 64 countries and regions across mainland China and overseas.

You are going to join the Banking Department of BOC Paris Branch as a Customer Relationship Manager.

Both Individual customer and Corporate customer relationship management

- Develop and maintain target individual and corporate clients, expanding the base of mid-to-high-net-worth individual customers and effectif corporate customers.

- Promote a full range of banking products and services, including:Retail banking (deposits, cross-border financial services, RMB-related services, etc.) . Corporate banking (account opening, cross-border settlement, cash management, etc.).

- Identify clients’ comprehensive financial needs and drive synergies between corporate and retail banking to achieve cross-selling and maximize client value.

- Design and implement tailored financial solutions and marketing strategies based on client profiles.

- Monitor market trends, industry developments, and evolving client needs to continuously optimize client engagement strategies.

Client Acquisition & Synergistic Business Development

- Expand local Chinese and French corporate client base, while also developing financial relationships with high-net-worth individuals.

- Leverage personal client networks to identify and develop potential corporate clients, creating integrated client ecosystems.

- Participate in business development activities, client meetings, and project execution to enhance market presence.

Client Relationship Management & Channel Development

- Build and maintain long-term relationships with key clients to enhance loyalty and satisfaction.

- Develop and maintain local partnerships (chambers of commerce, industry associations, Chinese enterprises, etc.).

- Organize and participate in client engagement events (seminars, forums, workshops) to strengthen brand visibility and client interaction.

Compliance & Risk Management

- Ensure strict adherence to French regulatory requirements and internal compliance policies (KYC, AML, etc.).

- Maintain high standards of operational compliance and proactively identify and mitigate business risks.

- Complete client documentation, business records, and system data entry in a timely and accurate manner.

Your qualifications are :

Qualifications

- Bachelor’s degree or above in Finance, Economics, Business Administration, or related fields.

- Minimum 3 years of experience in banking or financial services (excluding internships and apprenticeships); experience in either corporate or retail banking is preferred.

- Fluency in both Chinese and French; English proficiency is a plus.

Core Competencies

- Strong client acquisition and relationship management skills.

- Ability to deliver integrated corporate and retail banking solutions with a cross-selling mindset.

- Solid business development and negotiation skills, with the ability to independently execute marketing strategies.

- Strong cross-cultural communication skills and adaptability to an international working environment.

- Team-oriented with the ability to work independently and proactively.

Preferred Qualifications

- Familiarity with the French market or Chinese client segment.

- Existing corporate client resources or experience in corporate banking.

- Experience in integrated client coverage or corporate-retail synergy models.