Crypto Onboarding Lead: KYC, Risk & Client Success

Unlimit; Limas; On-site; EUR 36,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Vacation and paid holidays

Top international team

Cyprus-based role

Modern workplace in Cyprus

Multicultural environment

Job summary

Unlimit is seeking an onboarding-focused professional to manage onboarding of merchants, business and crypto clients, handling KYC/KYB and documentation, as the primary contact throughout the onboarding lifecycle. You will understand clients' business models, apply strong product and technical knowledge, and build long-term relationships for an excellent client experience.

The role collaborates with Risk/AML and internal teams in a fast-paced environment.

Qualifications

• 1+ year experience in onboarding, account management, or customer support in payments, banking, fintech or crypto sectors.
• Strong English language skills (B2 level or higher) required.
• University degree or equivalent in Economics, Business Administration, Finance, or related field.
• Knowledge of crypto, blockchain products, or virtual asset services is a strong plus.
• Able to understand complex structures and assess risk and business impact.

Responsibilities

• Manage onboarding of merchants, business and crypto clients including KYC/KYB procedures.
• Prepare, review and coordinate onboarding agreements and documentation.
• Be the main point of contact for clients through the onboarding lifecycle.
• Understand clients' business models and apply product/technical knowledge.
• Build and maintain long-term client relationships for a great experience.
• Oversee end-to-end merchant/account registration with internal teams and external contractors.
• Coordinate with Risk and AML to meet regulatory and internal standards; provide first-line approvals.

Skills

Interpersonal communication

Cross-team collaboration

Organizational skills

Time management

Analytical thinking

Attention to detail

English proficiency

Crypto knowledge

Regulatory awareness

Ability to operate in fast-paced env

Education

University degree in Economics/Business/Finance or related field

Job description

Unlimit is seeking an onboarding-focused professional to manage onboarding of merchants, business and crypto clients, handling KYC/KYB and documentation, as the primary contact throughout the onboarding lifecycle. You will understand clients' business models, apply strong product and technical knowledge, and build long-term relationships for an excellent client experience.

The role collaborates with Risk/AML and internal teams in a fast-paced environment.