CRM Campaigns Assistant

Bandai Namco; Lyon; Vor Ort; EUR 8.900 - 13.000; Vollzeit

Zusammenfassung

Bandai Namco's EMEA head office is seeking an enthusiastic CRM intern to join the Newsletter Campaigns team. You will support the Senior CRM Campaign Specialist and collaborate with the CRM Manager, Web Designer, and internal stakeholders across departments in a dynamic, international environment.

You will learn end-to-end newsletter processes from brief to conception, including audience segmentation, email build, automation, and post-analysis, while gaining hands-on experience in CRM tooling.

Qualifikationen

• Student internship in CRM or Marketing preferred.
• Familiarity with newsletters and email campaigns.
• Able to coordinate with internal teams and external agencies.

Aufgaben

• Assist in end-to-end newsletter campaigns from brief to conception.
• Create audience segmentation for CRM emailing.
• Build and test emails and automation scenarios.
• Consolidate results in internal reports and post-mortems.

Kenntnisse

CRM campaigns

Email marketing

Data segmentation

Campaign reporting

Ausbildung

Currently pursuing degree in Marketing/CRM/Communication

Tools

CRM software

Email platform

Jobbeschreibung

Within the EMEA head office, you will be part of the CRM department, under the supervision of the Senior CRM Campaign Specialist and working in close relationship with Senior CRM Manager and Web Designer & HTML Integrator. You will work in close collaboration with the CRM team on a daily basis, as well as with other internal teams (Product Management, Web, Social Media, E-commerce, BI, Data...), our branches and external agencies.

You will especially work on the entire process to setup our newsletters campaigns, from brief to conception and will assist the CRM team in carrying out the following tasks, including but not limited to:

• Prioritize internal & external needs for communication
• Coordinate assets & briefs production with internal teams
• Create precise segmentation for audiences in a CRM tool
• Build emailing from scratch
• Implement automation scenarios and trigger emails campaigns
• Consolidate & communicate results in custom internal reports
• Build post-mortems and analyze campaigns results

This internship will allow you to acquire experience in customer relationship management within a fun, dynamic and international environment.