Content Writer, SaaS & AI — Remote

Fluid Topics; Lyon; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Meal vouchers

Other benefits

Job summary

Fluid Topics in France is seeking a Content Writer to join the Product Knowledge team, creating resources for acquiring knowledge and skills related to Fluid Topics. This role sits at the crossroads between Marketing and Product Knowledge, focusing on clear, user-friendly documentation for non-technical audiences.

You will distill complex product features, conduct interviews with product and R&D teams, and produce solution overviews, briefs, and use-case narratives while maintaining editorial

Qualifications

• 5+ years of experience in knowledge/content management or related roles in B2B SaaS.
• Master’s degree in English, Communication, Business, Engineering, or Knowledge Technologies.
• Exceptional writing and synthesis skills in English.
• Ability to understand technical subjects without requiring a background in coding or engineering.
• Ability to independently interview subject-matter experts and effectively structure and present complex information.
• Meticulous approach and strong commitment to factual accuracy for external communication.
• Deep interest in AI-related subjects and willingness to explore new ones.

Responsibilities

• Conduct interviews with PO, PM, R&D, SME to understand sophisticated topics (e.g., architecture, AI, security, integrations)
• Interface with Product Marketing and customer-facing teams to turn technical features into technical advantages and business benefits.
• Create and distribute compelling material for decision-makers, such as solution overviews, technical briefs, and use-case narratives, while maintaining editorial ownership and ensuring the consistency of all Product Knowledge materials.
• Tailor the level of detail and terminology to suit the target audience (buyers, technical stakeholders, sales teams).
• Ensure functional content remains consistent and accurate with respect to technical documentation and the product roadmap by collaborating closely with technical writers.
• Continuously update content to reflect new product capabilities and changes to offerings.

Skills

Content writing

Knowledge management

Interviews with SMEs

English writing

Editorial ownership

SaaS product knowledge

Technical understanding

Education

Master's degree

Job description

Fluid Topics in France is seeking a Content Writer to join the Product Knowledge team, creating resources for acquiring knowledge and skills related to Fluid Topics. This role sits at the crossroads between Marketing and Product Knowledge, focusing on clear, user-friendly documentation for non-technical audiences.

You will distill complex product features, conduct interviews with product and R&D teams, and produce solution overviews, briefs, and use-case narratives while maintaining editorial