B2B SaaS Technical Knowledge Content Strategist (Remote)

Fluid Topics Inc.; Lyon; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Meal vouchers

Other benefits

Job summary

Fluid Topics Inc. is seeking a Technical Knowledge Specialist to join the Product Knowledge team in France. You will convert complex product features into clear, audience-friendly documentation for buyers, customers, sales teams, and partners.

You will collaborate with product managers, R&D and SMEs to create, update, and distribute technical content, ensuring accuracy and alignment with the roadmap while supporting marketing assets.

Qualifications

• 5+ years in knowledge/content management or B2B SaaS enablement.
• Master’s degree in English, Communications, or related field.
• Exceptional writing and synthesis skills in English.
• Ability to understand technical subjects without coding background.
• Ability to interview SMEs and present complex information clearly.
• Meticulous and committed to factual accuracy.
• Strong interest in AI and technology.

Responsibilities

• Distill advanced product features into clear content for non-technical audiences.
• Create and maintain reference materials, technical briefs, and use-case narratives.
• Interview product managers, R&D, and SMEs to capture technical topics.
• Ensure content aligns with product roadmap and editorial standards.
• Update content with new releases and changes.
• Collaborate with Marketing to produce videos and visuals while ensuring accuracy.

Skills

Content creation

Knowledge management

English writing

Interview SMEs

Factual accuracy

Education

Master's degree in English or related field

Job description

Fluid Topics Inc. is seeking a Technical Knowledge Specialist to join the Product Knowledge team in France. You will convert complex product features into clear, audience-friendly documentation for buyers, customers, sales teams, and partners.

You will collaborate with product managers, R&D and SMEs to create, update, and distribute technical content, ensuring accuracy and alignment with the roadmap while supporting marketing assets.