Conseiller/ère de vente, CDD (35h) - Galeries Lafayette

ALOHAS; Paris; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Culture of Freedom, Responsibility & R

Autonomy & Trust

Exclusive Discounts

Growth & Happiness

Sustainability focus

Job summary

ALOHAS is seeking a Sales Advisor for the Galeries Lafayette Haussmann, Paris corner. You will craft a unique client experience, blending commercial focus with a passion for customer service to reinforce the brand in the market.

As an Ambassador, you will share brand stories, stay updated on sustainability initiatives, and contribute to an omni-channel shopping journey while maintaining a polished, professional store environment.

Qualifications

• Proven experience in retail, ideally in a performance-focused environment.
• Strong sales mindset and ability to meet and exceed targets.
• Experience using clienteling or CRM tools to support client engagement and sales.
• Customer-first attitude and excellent interpersonal skills.
• Fluent in French and English (any other language is a plus).

Responsibilities

• Create a tailor-made client experience, personalized solutions for each visit and client, using the ALOHAS experience ritual.
• Deliver a seamless omni-channel experience for clients.
• Co-create stories with clients, blending brand culture with their personal story at the point of sale.
• Help clients develop their own style and propose alterations when needed.
• Handle client service inquiries and complex situations according to guidelines.

Skills

Retail experience

Sales mindset

CRM tools

Customer service

Bilingual FR/EN

Tools

CRM system

Job description

• Monitor requests for after sales service.

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a creative and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We are passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a Sales Advisor for our corner in Galeries Lafayette Haussmann, Paris. This person will create a unique and memorable experience for each client, at all times. Combining a commercial orientation and a passion for the customer, the Sales Assistant is a relationship artist who contributes to the brand image and helps build retail leadership in the market.

YOUR CHALLENGE

ALOHAS Ambassador:

the Sales Advisor embodies the values of the brand.

• ALOHAS Insider: has a solid knowledge of the brand, its story, sustainability impact, and know-how. Shares it with the clients as well as the team.
• Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro-active in self-learning.
• Ensures that work area is clean, tidy, hygienic and professional at all times; knows and respects guidelines.

Experience creator

the Sales Advisor surpasses client expectations.

• Creates a tailor-made client experience, personalized solutions for each visit and each client, using the ALOHAS experience ritual and building long-lasting relationship with clients.
• Embraces digital shopping trends and is keen to play an active role in delivering a seamless omni-channel experience for clients
• Co-creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point of sale environment to come up with unique moments made just for them.
• Help the client to develop their own style, and if needed propose alterations to be made
• Handles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations.

Business driver

The Sales Advisor is performance-minded in order to achieve our objectives.

• Knows and understands the business challenges and contributes to building the business by achieving sales targets
• Has an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Store Manager.
• Monitor requests for after sales service.

Team player:

the Sales Advisor acts interdependently and demonstrates team spirit

• Has a positive attitude, communicates with the team and the manager on a regular basis and has a sense of ethics and integrity.
• Treats others with respect, acknowledges cultural differences, and is willing to learn from those differences
• Shares best practices with the team, is proactive and contributes to nourish the collective knowledge and skills.
• Ensures the proper operation of the sales space at all times, as directed by Visual Merchandising.
• Participates in product stock replenishment and physical inventory of stocks.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE…

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in French and English (any other language is a plus)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit

BENEFITS

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
• Be an ambassador of the ALOHAS brand
• Exclusive Discounts: Your family and friends benefit too!
• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey
• A Company with Soul:
  • We live and breathe sustainability
  • We support family-life balance, parenthood, gender equality, and diversity

Ready to shape the future in a premium fashion brand? Join us and leave your mark

About ALOHAS

Want to know more? Video Presentation

Our website: alohas.com IG: @alohas