Conseiller de Vente (Brand Representative) - Docks 76, Hollister

Abercrombie & Fitch Co.; Rouen; Sur place; EUR 18 000 - 24 000; Temps partiel

Résumé du poste

Abercrombie & Fitch Co. in Rouen is seeking Brand Representatives to bring our store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment for all.

You will provide warm, attentive service, assist customers in finding items, support sales floor maintenance and checkout accuracy, and help fulfill online orders and omni-channel requests.

Responsabilités

• Provide warm, welcoming, and attentive service to all customers; anticipate needs and offer product support.
• Replenish products and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and with a friendly checkout experience.
• Support Save the Sale orders, fulfill In-Store Pick-Up, and ship-from-store orders.

Description du poste

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.