Conseiller de Vente (Brand Representative) - Westfield Parly 2, Hollister

Abercrombie & Fitch Co.; Le Chesnay-Rocquencourt; On-site; EUR 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Le Chesnay-Rocquencourt, France. In this role, you will engage customers, maintain a well-presented store, and ensure a positive shopping experience.

Your responsibilities include providing attentive service, supporting store operations, and helping with online order fulfillment. The role is ideal for someone who enjoys connecting with customers and maintaining store standards.

Qualifications

• Strong customer service skills and ability to engage with a diverse clientele.
• Experience in retail or similar fast-paced environment is a plus.
• Ability to maintain presentation standards and organize the sales floor.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately and efficiently process purchases and returns.
• Create a seamless omni-channel experience for online orders.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.