Clienteling & CRM Intern — Luxury Beauty Campaigns

Jobtailor; Paris; Sur place; EUR 17 000 - 22 000; Temps partiel

Résumé du poste

Byredo is seeking a Clienteling Assistant to strengthen one-to-one client relationships across its luxury retail network and support the global DTC team. You will maintain client data, provide technical support for the clienteling application, and collaborate with IT, Retail, and vendor teams on new features and deployments.

The role emphasises data-driven campaign coordination, training material development, and activation planning across markets, with focus on enhancing customer experience and

Qualifications

• Master’s degree from a business school.
• Bilingual in English.
• Internship agreement required.

Responsabilités

• Strengthen one-to-one client relationships across the retail network.
• Support the global Direct-to-Consumer (DTC) team.
• Maintain key data and provide technical support for the clienteling application.
• Collaborate with IT, Retail, and external vendor teams on new features and deployments.
• Develop training materials to support user adoption.
• Coordinate client activations across markets.
• Build and maintain activation calendars with global and local CRM teams.
• Review local plans and suggest improvements to the customer experience.
• Coordinate campaigns from briefing through execution.
• Monitor application adoption, new client acquisition, and task completion.
• Prepare and present campaign performance reports with actionable recommendations.
• Contribute to strategic presentations for senior management.

Connaissances

Client relationship management

Campaign coordination

Data analysis

Microsoft Excel proficiency

Bilingual in English

Formation

Master’s degree in business

Outils

Clienteling Application

Microsoft Office

Description du poste

Byredo is seeking a Clienteling Assistant to strengthen one-to-one client relationships across its luxury retail network and support the global DTC team. You will maintain client data, provide technical support for the clienteling application, and collaborate with IT, Retail, and vendor teams on new features and deployments.

The role emphasises data-driven campaign coordination, training material development, and activation planning across markets, with focus on enhancing customer experience and