Client-Facing ERP/SaaS Implementation Lead

Jobtailor; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Jobtailor is seeking an Implementation Lead to drive ERP/SaaS project delivery in the financial sector. You will lead workshops, craft functional/integration specs, coordinate with Product and Technology, and guide testing and migrations to ensure successful client outcomes.

Fluent French and strong English, plus 6+ years in similar roles, are required. Expect collaboration with multiple teams in a fast-paced, Agile environment and active client advocacy throughout projects.

Qualifications

• Master’s degree in Engineering or Computer Science is required.
• Fluent French (C2) and professional English (B2–C1) are essential.
• 6+ years in consulting/ERP/SaaS implementations in financial/banking sectors.
• Experience on client-side implementation projects including testing, integration and UAT.
• Experience in card payments domain: issuance, acquiring or disputes/chargebacks.
• Understanding of transaction lifecycles and payment schemes (Visa, CB, Mastercard, Wero).
• Knowledge of authorization flows, settlement and dispute lifecycle.
• Strong reading and challenge skills for functional/technical specs.
• Familiarity with file-based flows and secure transfers (SFTP).
• Postman experience for testing; ability to set up test environments.
• Ability to lead workshops, manage stakeholders, mentor juniors, and operate in Agile environments.

Responsabilités

• Lead implementation projects as Implementation Lead.
• Facilitate scoping workshops to understand client requirements.
• Support clients in platform proficiency and guide Product/Tech teams.
• Draft and own functional and integration specifications.
• Coordinate technical topics with Technology teams and drive testing phases.
• Oversee defect triage and issue resolution.
• Serve as primary client contact and escalation point for complex matters.
• Identify scope deviations and manage change requests.
• Support data/transaction migrations and ensure smooth handovers to Customer Success.
• Advocate for clients with Product/Technology teams and mentor consultants.

Connaissances

French language proficiency (C2)

English language proficiency (B2–C1)

6+ years consulting/ERP/SaaS projects

Client-side implementation experience

Card payments domain experience

Transaction lifecycle knowledge

Payment schemes knowledge (Visa, CB, M

Authorization flows

Settlement & dispute lifecycle

Reading/challenging specs

SFTP file-based flows knowledge

REST APIs & JSON & XML familiarity

Postman testing familiarity

Test environments setup

Workshop facilitation

Stakeholder management

Mentoring junior consultants

Agile methodology

Rigour & autonomy

Collaboration & proactive approach

Formation

Master’s degree in Engineering or Computer Science

Outils

Postman

JSON

XML

REST APIs

SFTP

Description du poste

Jobtailor is seeking an Implementation Lead to drive ERP/SaaS project delivery in the financial sector. You will lead workshops, craft functional/integration specs, coordinate with Product and Technology, and guide testing and migrations to ensure successful client outcomes.

Fluent French and strong English, plus 6+ years in similar roles, are required. Expect collaboration with multiple teams in a fast-paced, Agile environment and active client advocacy throughout projects.