Clients Advisor - La Vallee Outlet

FashionUnited; Serris; Sur place; EUR 28 000 - 35 000; Plein temps

Résumé du poste

FashionUnited is hiring a Client Advisor to join our Burberry team at La Vallée Village. In this role, you will create personalised client experiences that embody the essence of luxury and heritage. You will build meaningful relationships, drive sales, and enhance client satisfaction.

The ideal candidate has experience in luxury retail, possesses strong communication skills, and a genuine interest in fashion. Burberry values commitment to excellence and teamwork, offering a vibrant work environment.

Qualifications

• Experience in a client-facing role, ideally in luxury retail.
• Ability to build lasting connections with clients.
• Genuine interest in fashion and luxury sector.

Responsabilités

• Deliver a personalised and elevated client experience.
• Build long-term relationships with clients.
• Achieve individual and team sales goals.

Connaissances

Client-facing experience

Strong communication skills

Interest in fashion and luxury

Team collaboration

Personalised service delivery

Description du poste

JOB PURPOSE

We are hiring a Client Advisor to join our Burberry team at La Vallée Village, where you will create personalised and memorable client experiences that reflect our heritage and modern luxury positioning. As a trusted brand ambassador, you will build meaningful relationships with both new and existing clients, supporting commercial success through service excellence. This role is integral to bringing Burberry’s craftsmanship, creativity and product expertise to life in every client interaction.

RESPONSIBILITIES

• Deliver a personalised and elevated client experience, tailored to individual preferences and needs.
• Build and maintain long-term relationships with clients, driving loyalty and repeat engagement.
• Demonstrate strong product knowledge, including styling and storytelling across collections.
• Contribute to store performance by achieving individual and team sales goals.
• Maintain visual standards and support a welcoming, well-presented store environment.
• Collaborate with colleagues and store leadership to enhance the overall client journey.

PERSONAL PROFILE

• Experience in a client-facing role, ideally within luxury retail or a premium service environment.
• Strong communication skills with the ability to build authentic, lasting connections.
• A genuine interest in fashion, styling and the luxury sector.
• A proactive and collaborative approach to working within a team.
• Confidence in delivering personalised service and adapting to different client needs.
• A commitment to continuous learning and development of product and brand knowledge.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.