Paris Luxury Retail Team Lead: Client Experience

FashionUnited; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Burberry in Paris, Printemps, is seeking a Team Manager to lead a small group of Client Advisors for 3-6 months, starting asap. You will translate Burberry’s vision into everyday luxury retail excellence, inspire your team to deliver personalised service, and support commercial success and brand integrity on the shop floor.

You will foster a collaborative, high-performing environment rooted in creativity and care, coaching the team to exceed sales targets while upholding Burberry standards of

Qualifications

• Experience in a supervisory or team leadership role within retail or luxury environments.
• Strong understanding of client service excellence and relationship building.
• Confident in coaching others and providing clear, constructive feedback.
• Commercial awareness with the ability to translate targets into team action.

Responsabilités

• Lead, coach and develop a team of 3–4 Client Advisors to deliver outstanding client experiences.
• Drive team performance against sales and service objectives, using insight to inform daily priorities.
• Act as a role model on the shop floor, embodying Burberry values and elevated service standards.
• Build strong client relationships and support the team in cultivating a loyal client base.
• Partner with store leadership to execute visual, operational and commercial strategies. Foster an inclusive, collaborative team environment that encourages growth and engagement.

Connaissances

Supervisory leadership

Team leadership

Client service excellence

Relationship building

Coaching & feedback

Commercial intuition

Description du poste

Burberry in Paris, Printemps, is seeking a Team Manager to lead a small group of Client Advisors for 3-6 months, starting asap. You will translate Burberry’s vision into everyday luxury retail excellence, inspire your team to deliver personalised service, and support commercial success and brand integrity on the shop floor.

You will foster a collaborative, high-performing environment rooted in creativity and care, coaching the team to exceed sales targets while upholding Burberry standards of