CDI - Client advisor 37h

360 Talent; Paris; On-site; EUR 29,000 - 35,000; Full time

Job summary

360 Talent presents a Client Advisor role in Paris for a luxury beauty and fragrance brand. The position focuses on delivering personalised client experiences, leveraging brand heritage and product storytelling to drive loyalty and boutique success.

Ideal candidates have 3+ years in luxury retail, proven KPI achievement, and fluency in English and French. A fast-paced luxury environment offers career progression and a competitive compensation scheme.

Qualifications

• Minimum 3 years in luxury retail, premium beauty, fragrance or cosmetics.
• Proven track record of achieving sales targets and KPIs.
• Fluent in English and French; additional languages valued.

Responsibilities

• Deliver personalised client experiences reflecting luxury standards.
• Achieve and exceed individual sales targets and KPIs.
• Build long-term client relationships via clienteling and CRM tools.
• Share brand heritage and product knowledge with confidence.
• Maximise sales through cross-selling and consultative selling.

Skills

Bilingual EN-FR

CRM experience

Clienteling

Sales targets

Tools

CRM software

Job description

Client Advisor 37h – Luxury Beauty & Fragrance

Paris central

The Opportunity:

Luxury beauty and fragrance brand, celebrated for its rich heritage, exceptional craftsmanship and commitment to creating memorable client experiences. Combining tradition with innovation, the brand offers an inspiring environment for individuals who are passionate about beauty, fragrance and delivering world-class service.

As a true brand ambassador, you will bring the brand's heritage and values to life, creating personalised experiences while guiding clients through the world of luxury beauty and fragrance. Your expertise, storytelling skills and commercial mindset will contribute to both client loyalty and the boutique's continued success.

Key Responsibilities:

• Deliver an exceptional and personalised client experience, ensuring every visit reflects the highest standards of luxury service.
• Achieve and exceed individual sales targets and key performance indicators (KPIs), contributing to the overall success of the boutique.
• Build long-lasting client relationships through proactive clienteling and effective use of CRM tools.
• Share the brand's heritage, craftsmanship and product expertise with confidence, offering tailored beauty and fragrance recommendations.
• Maximise sales opportunities through cross-selling and a consultative approach to client needs.

Profile:

• Minimum of 3 years' experience in luxury retail, premium beauty, fragrance or cosmetics.
• Proven track record of achieving and exceeding sales targets and commercial KPIs.
• Strong communication, storytelling and interpersonal skills with a client-first mindset.
• Experience with CRM and clienteling, building long-term relationships with a discerning clientele.
• Fluent in English and French; additional languages are highly valued.
• Proactive, adaptable and able to thrive in a fast-paced luxury retail environment.

Offer:

• Basic annual salary up to 32k€ depending on experience.
• Attractive commission scheme, employee benefits and opportunities for long-term career progression.