Business Development Representative, Mirakl Connect Paris, France

Mirakl; Paris; Hybrid; EUR 32,000 - 52,000; Full time

Job summary

Mirakl Connect is seeking a Business Development Representative to engage, qualify, and convert inbound prospects into pipeline for the Connect Sales team. You will work closely with Sales, Marketing and Operations to understand customer needs and to map Mirakl Connect solutions to those needs.

You will collaborate across teams to improve lead management, coordinate outreach, and identify new opportunities within Mirakl's ecosystem of customers, partners, and marketplace operators.

Qualifications

• 1+ year of sales, customer-facing, or inbound demand response experience
• Familiarity with marketplace, e-commerce, retail, or B2B SaaS concepts is a plus
• Strong written and verbal communication, with ability to engage senior decision-makers

Responsibilities

• Engage and qualify inbound prospects from forms, content downloads, events, trials, and partner referrals
• Deliver a consultative prospect experience: understand prospects' businesses, challenges, goals, and map their needs to Mirakl Connect solutions
• Collaborate with Sales, Marketing, Revenue Operations, and Account Management to coordinate outreach and ensure a seamless prospect journey
• Proactively identify new pipeline opportunities within the existing ecosystem of customers, partners, and marketplace operators
• Build and refine scalable processes from lead qualification and routing to AI-powered automation to drive efficiency

Skills

Prospecting

Communication

B2B SaaS

Multichannel sales

Job description

Business Development Representative, Mirakl Connect

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You'll be part of the Connect Sales team led by Jane, VP of Connect. The team consists of 3 Account Managers and 8 Account Executives covering the EMEA region. Together, you'll be powering Mirakl Connect's revenue engine by turning prospect interest into qualified pipeline and delivering an exceptional first experience of the platform.

Your Impact

• Engage and qualify inbound prospects from web forms, content downloads, events, trials, and partner referrals - converting interest into high-quality meetings and pipeline for Connect Account Executives.
• Deliver a consultative prospect experience: understand prospective customers' businesses, challenges, and goals, and connect their needs to relevant Mirakl Connect solutions through thoughtful discovery and personalised engagement.
• Collaborate closely with Sales, Marketing, Revenue Operations, and Account Management to coordinate outreach, improve lead management, and ensure a seamless prospect journey.
• Proactively identify new pipeline opportunities within our existing ecosystem of customers, partners, and marketplace operators.
• Build and refine scalable processes - from lead qualification and routing to AI-powered automation - to drive greater efficiency and impact across the team.

What You'll Bring to the Role

Experience:

• 1+ year of experience in a sales, customer-facing, or inbound demand response role — or a strong desire to launch a career in sales
• Familiarity with marketplace, e-commerce, retail, or B2B SaaS concepts is a plus

Skills:

• Strong written and verbal communication, with the ability to engage and influence senior decision-makers
• Process-oriented and data-driven: comfortable managing SLAs, prioritising queues, and working from dashboards
• Consultative discovery and active listening
• Coachable mindset with a bias for action and continuous improvement
• Curiosity about AI and emerging technologies to drive efficiency and personalisation at scale

Languages

• English: Full professional proficiency (required)
• French: Full professional proficiency (required)

Our Hiring Process

Screening call with Talent Acquisition

Interview with the Hiring Manager

Case study

Values interviews with key stakeholders

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here (opens in a new tab) in English and here (opens in a new tab) in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.