Branch Administrator

pyramid8; Morley; Sur place; EUR 21 000 - 28 000; Plein temps

Résumé du poste

Pyramid8 in Morley is seeking a Branch Administrator to join a small team and help run a busy branch. You will handle orders, enquiries, stock, invoicing, and general admin while delivering friendly service to customers.

Experience in admin or customer service is preferred; IT skills and a can-do attitude are essential.

Qualifications

• Experience in administration or customer service.
• Good IT and computer skills.
• Excellent written and verbal communication.
• Ability to prioritise and manage a varied workload.

Responsabilités

• Provide consistently professional and friendly customer service.
• Process customer orders accurately using computer systems.
• Handle enquiries by telephone and email.
• Complete general administration including invoicing and paperwork.
• Review stock levels and raise purchase orders.
• Support branch manager and team with office and warehouse duties.
• Develop product knowledge to advise customers.
• Maintain a tidy, professional working environment.

Connaissances

Customer service

Organisation

Communication skills

Teamwork

Description du poste

Reference: P8JOB6083 |Specialist area: Administration |Sector: Construction

Pyramid8 are looking for aBranch Administratorto join a small team based in Morley for a company who distributes into the construction industry.

This is a varied and hands-on role, ideal for someone who enjoys working with customers, keeping things organised and supporting the smooth day-to-day running of a busy branch. You’ll play an important role in providing excellent customer service while managing a range of administrative, stock and branch support duties.

As Branch Administrator, you will be responsible for:

• Providing a consistently professional and friendly level of customer service.
• Processing customer orders accurately using our computer systems.
• Handling customer enquiries by telephone and email.
• Completing general administration, including invoicing, credit notes and branch housekeeping.
• Reviewing stock levels in line with company policies and supplier requirements.
• Raising and chasing purchase orders and booking stock onto the system.
• Handling cash, completing banking and preparing payment sheets for Head Office Accounts.
• Supporting the Branch Manager and wider branch team with general office and warehouse duties.
• Developing your knowledge of our product range so you can confidently assist and advise customers.
• Preparing quotations and maintaining customer pricing on the system.
• Serving customers professionally and efficiently at the trade counter, including processing paperwork and taking payments.
• Occasionally assisting with picking and packing customer orders and ensuring all relevant paperwork is completed accurately.
• Maintaining a clean, tidy and professional working environment.

They are looking for someone who isorganised, reliable and customer-focused, with excellent attention to detail.

You will ideally have:

• Previous administration or customer service experience.
• Good IT and computer skills.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• The ability to prioritise and manage a varied workload.
• A professional and helpful approach to customers and colleagues.
• Confidence handling payments and administrative paperwork.
• A willingness to learn about our products and industry.
• A flexible, team-focused attitude and a willingness to assist wherever required.

Experience within atrade counter, branch, warehouse, distribution or similar environmentwould be advantageous, but full product training will be provided.