Biomed Service & Repair Leader

Integra LifeSciences Corporation; Saint-Priest; On-site; EUR 90,000 - 115,000; Full time

Job summary

Integra LifeSciences Corporation in Saint-Priest, France, seeks an Associate Manager, Service & Repair for MicroFrance and NPI to lead all Service & Repair activities, nurture customer relationships, and drive company values daily.

You will manage staff, coordinate with manufacturing, product management, clinical educators, and sales; ensure productivity; oversee invoicing, service orders, and Quality Systems; and build strong customer relationships exceeding expectations.

Qualifications

• BA/BS in Business, Technical, Life Sciences or related field.
• MBA preferred.

Responsibilities

• Provide leadership in all Service & Repair activities.
• Develop and maintain excellent customer relationships.
• All repair work to be invoiced at completion of repair; ensure invoicing through country-specific systems.
• Maintain accurate Service Orders and ensure timely communication with customers.
• Manage staff performance, staffing levels, and drive KPIs.
• Coordinate with manufacturing, product management, and sales; support audits and quality systems.

Skills

Leadership

People management

Bilingual English/French

Communication

Stakeholder management

Education

BA/BS in Business, Technical, Life Sciences or related field

MBA preferred

Job description

Integra LifeSciences Corporation in Saint-Priest, France, seeks an Associate Manager, Service & Repair for MicroFrance and NPI to lead all Service & Repair activities, nurture customer relationships, and drive company values daily.

You will manage staff, coordinate with manufacturing, product management, clinical educators, and sales; ensure productivity; oversee invoicing, service orders, and Quality Systems; and build strong customer relationships exceeding expectations.