Bilingual Retail Sales Associate — EN/FR (Part-Time)

Reformation; Paris; In loco; EUR 17.000 - 22.000; Part-time

Descrizione del lavoro

Reformation is seeking an Associate to join our team in Paris. You will engage customers, drive sales, and uphold the brand experience in a fast-paced retail environment.

This role emphasizes sustainability storytelling, product knowledge, and delivering an outstanding client experience. We seek candidates fluent in English and French with retail exposure, who are self-motivated and able to thrive in a team-driven culture.

Competenze

• Fluent in English and French is required.
• Experience working with a sales or retail organization and/or operationally intensive business is preferred.
• Ability to work in a fast-paced setting and maintain a high level of customer service.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach with self-motivation for your work and career.

Mansioni

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience that surprises and delights customers.
• Deliver a superior client experience with a brand ambassador approach and sustainability storytelling.
• Maintain inventory accuracy and support loss prevention in-store.
• Uphold store standards, attendance, and brand culture across all interactions.
• Share product knowledge with enthusiasm and gather customer feedback to inform merchandising.

Conoscenze

Fluent English & French

Retail experience

Fast-paced environment

Interpersonal skills

Self-motivated

Descrizione del lavoro

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What you’ll bring:

• Fluent in English and French
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Part Time, Hourly

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This role requires a minimum of 3 days of availability per week, specifically including full open availability on both Saturdays and Sundays plus one weekday. Does your current availability accommodate this requirement? Yes or No? * Select...

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Reformation’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.