Benefits CoE Operations Specialist F/H

SAP IT Business Systeme; Levallois-Perret; Vor Ort; EUR 65.000 - 95.000; Vollzeit

Zusammenfassung

SAP is seeking an experienced Benefits Operations professional to manage day-to-day EMEA benefits programs, including pensions, insurances, and transportation. You will resolve inquiries, coordinate with external vendors, and drive continuous improvement across the Benefits CoE.

Strong English communication is required; French language skills are a strong plus. You will collaborate with global teams to harmonize benefits and align costs with market benchmarks, delivering a superior employee

Qualifikationen

• Bachelor's degree in HR or related field.
• 2-4 years of experience in benefits, HR operations, total rewards, or HR shared services.
• Hands-on experience coordinating benefits administration and working with external vendors, brokers, or service providers.
• Strong English communication; French language skills are a strong plus.

Aufgaben

• Manage day-to-day operations of SAP's EMEA benefits programs (pensions, insurances, transportation, and more).
• Resolve employee benefits inquiries and partner with vendors and internal stakeholders to ensure accurate, timely outcomes.
• Lead operational delivery with external benefits vendors, running performance reviews and driving continuous improvement.
• Monitor KPIs, service levels, and utilization data to spot opportunities and improve efficiency.
• Serve as the primary operational advisor within the Benefits CoE, guiding teams on administration, processes, and policy changes.
• Support rollout of new benefits initiatives and harmonization projects across EMEA.

Kenntnisse

Analytical mindset

Customer orientation

Effective communication

Stakeholder management

Data analysis

Problem solving

HR service delivery

Emotional intelligence

AI data analytics

Ausbildung

Bachelor's degree in Human Resources

Jobbeschreibung

You bring 2-4 years of experience in benefits, HR operations, total rewards, or HR shared services, ideally supporting multiple European countries. You have hands-on experience coordinating benefits administration and working with external vendors, brokers, or service providers. A bachelor's degree in Human Resources or a related field is expected. You manage multiple priorities with care and deliver high-quality operational support. You have an analytical mindset, strong attention to detail, and a customer-focused approach. You communicate clearly in English — written and spoken — and French language skills are a strong plus.

What You'll Build

You’ll manage the day-to-day operations of SAP's EMEA benefits programs — covering pensions, insurances, transportation, and more. You’ll resolve employee benefits inquiries and partner with vendors and internal stakeholders to ensure accurate, timely outcomes. You’ll lead operational delivery with external benefits vendors, running performance reviews and driving continuous improvement. You’ll monitor KPIs, service levels, and utilization data to spot opportunities and improve efficiency. You’ll serve as the primary operational advisor within the Benefits CoE, guiding teams on administration, processes, and policy changes. You’ll also support the rollout of new benefits initiatives and harmonization projects across EMEA.

Where You Belong

You’ll join the Benefits Center of Expertise, a team with global oversight of SAP's benefits portfolio. The team drives SAP's benefits strategy to improve administrative efficiency, consistency, and employee experience. Your work will help align costs to market benchmarks while delivering an above-market benefits experience across EMEA.

Skills:

• Agentic AI Day-to-Day Practice
• Context Engineering
• AI-Assisted Automation & Prototyping
• AI Adoption Capability
• AI Output Quality Assurance
• Establishing Trust
• Customer Orientation
• Effective Communication
• Emotional Intelligence
• Complex Problem Solving
• Reward Management
• HR Service Delivery
• Stakeholder Management
• Data Analysis
• AI data analytics

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.

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