Automotive Field Diagnostics Specialist

MSX International; Montpellier; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Health insurance and disability/life

Accommodation and meal expenses

Meal card

Employee benefits via Works Council

Résumé du poste

MSX International is seeking a Technical Delegate to execute on-site and remote missions across Europe, accelerating vehicle repair lead times and supporting service networks with first‑time‑right fixes.

You will diagnose complex issues, interpret wiring diagrams, and produce clear reports for engineering and aftersales teams, while coaching technicians and driving continuous improvement in diagnostics quality.

Qualifications

• Proven automotive industry experience in technical support, diagnostics or field service.
• Hands-on track record with electrical/electronic faults and drivability issues using OEM tools.
• Experience coordinating with cross-functional teams across sites or markets.
• Exposure to technical documentation, case reporting and coaching technicians.
• European field support experience and multi-brand familiarity is a plus.

Responsabilités

• Execute field and remote missions to support dealerships and service centers across Europe.
• Diagnose and resolve complex faults using OEM diagnostics and software updates.
• Interpret wiring diagrams and service bulletins to identify root causes and repairs.
• Produce incident summaries and action plans for engineering and quality teams.
• Coach technicians and provide on‑the‑job training; contribute to knowledge bases.
• Coordinate cross‑functional teams; manage cases, time and priorities.

Connaissances

Field service

Diagnostics

Electrical faults

CAN/LIN/FlexRay

Technical writing

Team coordination

Vehicle diagnostics tooling

High voltage (HV) systems

Outils

wiTECH POD

DiagBOX VCI

Description du poste

MSX International is seeking a Technical Delegate to execute on-site and remote missions across Europe, accelerating vehicle repair lead times and supporting service networks with first‑time‑right fixes.

You will diagnose complex issues, interpret wiring diagrams, and produce clear reports for engineering and aftersales teams, while coaching technicians and driving continuous improvement in diagnostics quality.