Atlassian Specialist

Next Ventures; Paris; On-site; EUR 60,000 - 80,000; Full time

Job summary

Next Ventures is looking for an Atlassian Specialist in Paris to manage and enhance the company's Atlassian ecosystem. Your role will involve providing operational support and configuration for Jira, Confluence, and Jira Service Management.

Requirements include at least 7 years of experience and a strong background in ITSM and Agile methodologies. The successful candidate will ensure platform stability and governance across global teams.

Qualifications

• 7+ years of hands-on experience with Atlassian tools.
• Experience with enterprise-scale Jira and Confluence.
• Strong understanding of Agile, ITSM, and global delivery processes.

Responsibilities

• Administer Jira, Confluence, and Jira Service Management.
• Implement automation to minimize manual processes.
• Ensure compliance and governance of the Atlassian platform.

Skills

Jira administration

Confluence administration

ITSM knowledge

Agile methodologies

Automation implementation

Education

Bachelor's or Master's in Computer Science or Information Systems

Tools

Atlassian Suite

REST APIs

Job description

Job Description – Atlassian Specialist (Jira, Confluence, JSM)

Context

The Tech organisation is seeking an experienced Atlassian Specialist to support and enhance the internal Atlassian ecosystem. The role focuses on ensuring platform stability, scalability, governance, and alignment with IT and business processes across global teams.

Role Purpose

Provide operational support, configuration, and continuous improvement of Jira, Confluence, and Jira Service Management. Enable teams to manage demand, delivery, service operations, and documentation effectively.

Key Outcomes

• Stable, well‑governed Atlassian platform
• Improved usability, automation, and reporting
• Reduced manual effort through optimized workflows
• Alignment with ITSM, Agile, and Portfolio Management practices

Key Responsibilities

• Administer Jira, Confluence, and Jira Service Management
• Design and maintain workflows, schemes, permissions, and configurations
• Implement automation to reduce manual work
• Build dashboards, filters, and reports
• Manage integrations (REST APIs, webhooks, third‑party apps)
• Ensure governance, documentation, and compliance
• Provide L2/L3 support and collaborate with internal teams and vendors
• Support migrations, transitions, and audit activities
• Optimized Jira & Confluence configurations
• Documented workflows, templates, and standards
• Automation rules reducing manual operations
• Dashboards and reports for decision‑making
• Knowledge base articles and operational runbooks

Required Experience

• Bachelor’s or Master’s in Computer Science, Information Systems, or equivalent
• 7+ years hands‑on Atlassian experience
• Experience with enterprise‑scale Jira/Confluence
• Strong understanding of Agile, ITSM, and delivery processes
• Experience working with global, distributed teams