Associate Project Manager, Risk and Compliance Advisory

Convergys; Paris; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Concentrix is seeking an Associate Project Manager in Paris to support technology implementation projects and drive risk and compliance advisory initiatives. You will maintain plans, track milestones, coordinate across delivery, product, engineering, and client teams, and help ensure timely delivery with clear stakeholder alignment.

You will assist in risk identification, governance, reporting, and change management, collaborating with technical and business stakeholders in a fast-paced

Qualifications

• Customer-facing project management experience with strong English communication.
• Ability to facilitate workshops and align stakeholders toward outcomes.
• Understanding of technology platforms, APIs, data, and IT delivery.
• Cross-functional collaboration across clients and teams.
• Ownership, accountability, and proactive problem-solving.
• Experience with governance, reporting, and action tracking.
• Ability to manage multiple priorities with detail and quality.
• Comfort working with technical teams and business stakeholders.
• Interest in FCC, Fraud Prevention, AML, KYC, or AI solutions is a plus.

Responsabilités

• Support the execution of technology implementation projects and workstreams across multiple initiatives.
• Maintain project plans, schedules, milestones, governance documentation, and action trackers to support timely delivery.
• Coordinate activities across delivery, product, engineering, client teams, and other internal or external stakeholders.
• Track project progress against established timelines, milestones, and deliverables, and help ensure follow-through on key actions.
• Assist in identifying, documenting, and escalating project risks, issues, and dependencies.
• Support workshop logistics, training sessions, and stakeholder meetings to drive alignment toward defined outcomes.
• Prepare and support executive and management reporting materials, including project status updates and communications.
• Assist with stakeholder communications and help ensure clear alignment across project participants.
• Work closely with technical teams to track implementation activities, integrations, workflows, analytics, and platform delivery milestones.
• Support testing, deployment, and user acceptance coordination to help ensure smooth implementation.
• Assist with change management and business readiness activities to support adoption and successful delivery.
• Contribute to the development and continuous improvement of project management templates, delivery standards, methodologies, and accelerators.
• Support lessons learned activities and identify opportunities to improve delivery processes and coordination practices.
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Connaissances

Customer-facing PM experience

English communication

Workshop facilitation

Stakeholder alignment

Collaboration

Ownership & accountability

Governance & reporting

Multi-priority management

Technical collaboration

KYC/AML interest

Description du poste

Job Title: Associate Project Manager, Risk and Compliance Advisory Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.

Responsibilities

Support the execution of technology implementation projects and workstreams across multiple initiatives. Maintain project plans, schedules, milestones, governance documentation, and action trackers to support timely delivery. Coordinate activities across delivery, product, engineering, client teams, and other internal or external stakeholders, as appropriate. Track project progress against established timelines, milestones, and deliverables, and help ensure follow-through on key actions. Assist in identifying, documenting, and escalating project risks, issues, and dependencies. Support workshop logistics, training sessions, and stakeholder meetings to drive alignment toward defined outcomes. Prepare and support executive and management reporting materials, including project status updates and communications. Assist with stakeholder communications and help ensure clear alignment across project participants. Work closely with technical teams to track implementation activities, integrations, workflows, analytics, and platform delivery milestones. Support testing, deployment, and user acceptance coordination to help ensure smooth implementation. Assist with change management and business readiness activities to support adoption and successful delivery. Contribute to the development and continuous improvement of project management templates, delivery standards, methodologies, and accelerators. Support lessons learned activities and identify opportunities to improve delivery processes and coordination practices. Complete all assigned, mandatory training within the timeframe provided. Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Qualifications

Customer-facing project management experience with strong written and verbal communication skills in English. Demonstrated ability to facilitate workshops and drive stakeholder alignment toward defined outcomes. Understanding of technology platforms, APIs, data, and IT project delivery, or a strong aptitude to quickly develop these capabilities. Strong collaboration and relationship management skills across clients and cross-functional teams. Proactive, solution-oriented mindset with a high degree of ownership and accountability. Experience supporting project governance, reporting, action tracking, and delivery coordination. Ability to manage multiple priorities while maintaining attention to detail and high-quality execution. Comfortable working with technical teams and business stakeholders in a fast-paced, transformation-focused environment. Interest in and exposure to FCC, Fraud Prevention, AML, KYC, Sanctions, Analytics, or AI-related solutions is a plus.

Location: FRA Paris - 3 rue d'Heliopolis-KYC Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fueled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.