Associate Director, Pre-Experience Degrees

INSEAD; Fontainebleau; Hybrid; EUR 61,000 - 77,000; Full time

Benefits offered by this job

Hybrid work policy

Subsidised meals

Employee Savings Plan

Time Savings Accounts

Pension Defined Contributions Plan

In-house gym facilities

Job summary

INSEAD is seeking an Associate Director, Pre-Experience Degrees, to join the Degree Programmes team on our Fontainebleau campus. This full-time role combines on-site leadership with a hybrid model (3 days on campus, 2 days remote) to deliver exceptional student experiences for the MIM and MIF programmes.

You will lead and coach students, align operations with academic goals, collaborate with faculty and cross-functional teams, and drive continuous improvement across campuses and study locations.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• At least 10 years of professional experience with at least 5 years of programme management experience in an international, higher education or similarly complex environment.
• Strong understanding of academic programme delivery, student services and stakeholder engagement.
• Demonstrated ability to lead initiatives, influence stakeholders and deliver results in a fast-paced environment.
• Excellent interpersonal, communication and presentation skills; ability to engage across all levels.

Responsibilities

• Act as the senior representative for the MIM and MIF student experience on the Fontainebleau campus.
• Provide strategic direction and guidance to Class Officers for programme operations and student services.
• Partner with faculty to ensure an outstanding learning experience and effective delivery of curriculum.
• Lead initiatives that enhance the student journey and align with programme objectives.
• Oversee improvements in systems and processes, including learning technologies, to optimise delivery and engagement.
• Build partnerships across Admissions, Student Life, the Career Development Centre and other stakeholders to ensure a connected student experience.
• Serve as a key contact for student feedback and drive meaningful change; provide guidance, coaching and support.

Skills

Stakeholder engagement

Strategic guidance

Coaching

Student services

Communication

Multicultural teams

Fluent English

Education

Bachelor's degree

Master's degree preferred

Tools

Canvas

PeopleSoft

Excel

Job description

Job Description

INSEAD is seeking an Associate Director, Pre-Experience Degrees to join our Degree Programmes team. This is a full-time, permanent position based at our Europe Campus in Fontainebleau, France. A hybrid working model is in place, with 3 days on campus and 2 days working remotely.

About The Job

Reporting to the Senior Director, Pre-Experience Degrees, you will play a key role in shaping and delivering an exceptional student experience across INSEAD’s Master in Management (MIM) and Master in Finance (MIF) programmes. As a trusted partner to faculty, students and cross-functional stakeholders, you will oversee programme delivery, provide strategic guidance, coach and support students, and drive initiatives that enhance the overall student journey.

This is an exciting opportunity for a collaborative and student-focused professional to contribute to the success of two of INSEAD's fastest-growing degree programmes, while helping to deliver a seamless, high-quality experience across multiple campuses and international study locations.

Your Role Within the Team

• Act as the senior representative for the MIM and MIF student experience on the Fontainebleau campus.
• Provide strategic direction and guidance to Class Officers to ensure the successful delivery of programme operations and student services.
• Partner closely with faculty to ensure an outstanding learning experience and the effective delivery of programme curriculum.
• Lead initiatives that enhance the student journey, ensuring alignment with programme objectives and institutional priorities.
• Oversee the continuous improvement of systems and processes, including learning technologies, to optimise programme delivery and student engagement. Collaborate with systems and operational teams to implement effective technology solutions and support programme innovation.
• Build strong partnerships across Admissions, Student Life, the Career Development Centre, Faculty and other key stakeholders to ensure a connected and seamless student experience.
• Serve as a key point of contact for student feedback, proactively identifying opportunities for improvement and driving meaningful change. Be a trusted and accessible senior contact for students, providing guidance, coaching and support throughout their programme journey.
• Coach students on academic, personal and programme-related matters, helping them navigate challenges and make informed decisions. Handle sensitive, complex or difficult conversations with students calmly, fairly and professionally, applying sound judgement and maintaining appropriate confidentiality.
• Contribute to the successful management of a diverse and international student population across campuses and global study trip locations.

The Ideal Candidate Profile

• Bachelor's degree required; Master's degree preferred in a relevant discipline.
• At least 10 years of professional experience with at least 5 years of programme management experience within an international, higher education or similarly complex environment.
• Strong understanding of academic programme delivery, student services and stakeholder engagement.
• Demonstrated ability to lead initiatives, influence stakeholders and deliver results in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to balance strategic thinking and operational excellence.
• Excellent interpersonal, communication and presentation skills, with the confidence to engage effectively across all levels of the organisation.
• Proven ability to build trusted relationships and collaborate across diverse, multicultural teams.
• Fluent in English; additional language skills, including French, would be advantageous.
• Strong proficiency in Microsoft Office applications, particularly Excel; experience with Canvas, PeopleSoft or equivalent systems is desirable.
• Experience managing budgets and operational resources is an advantage.
• Passionate about understanding the needs of students and stakeholders and delivering solutions that create meaningful impact. Take ownership, anticipate needs, and consistently strive to provide an outstanding experience.
• Builds strong relationships across functions, cultures and perspectives. Fosters trust, encourages open dialogue, and works collaboratively to achieve shared goals in a highly international environment.

Salary Range: EURO 61,000 to 77,000 per annum

The posted salary range represents the expected annual base salary for this role. Actual compensation may vary based on factors including relevant education, experience, skills, and internal equity considerations. Base salary is only one of the components of our total compensation. You will also benefit from supplementary benefits like hybrid working policy with 2 days worked from home, subsidised meals in our in-house restaurant, Employee Savings Plan and Time Savings Accounts, Pension Defined Contributions Plan fully funded by INSEAD and in-house gym facilities.

About Us

INSEAD is a Mission-Driven Global Organisation and is rapidly evolving to shape the future of business education

We develop responsible, globally minded leaders to improve the well-being of societies through world-class education across four continents. As we operate in a very dynamic and rapidly changing sector, we continue to innovate, modernising our operations, and driving ambitious strategic initiatives across our campuses, to remain the business school of choice.

Our Culture

Our culture is defined by diversity, independence, rigour, and an entrepreneurial spirit, underpinned by six key competencies. We empower our teams to lead with a growth mindset and a client-focused approach, foster a culture of professionalism and integrity, where collaboration and empathy are the engines of our innovation.

Independence as a Strategic Advantage

Free from government or university systems, our financial and ideological independence allows us to think, teach, and act without political constraints. This autonomy enables our faculty to pursue rigorous, evidence-based research that creates objective value for our participants and the world.

Our Customers

We serve an influential global base, including senior leaders, multinational corporations, and public sector institutions committed to leadership development at scale. Our programmes attract ambitious individuals who want to shape business and society while our corporate partners rely on us as a strategic ally in developing future‑ready leaders. Working at INSEAD means contributing to an institution whose customers operate at the highest levels of global innovation and impact.

A Diversity of Perspectives

Diversity at INSEAD is about how our people think and challenge assumptions to drive more meaningful innovation. We welcome a wide range of perspectives, believing they lead to better decisions and stronger, more inclusive teams.

We Hire People Who Want To Make a Difference

We seek ambitious individuals who thrive in international environments and share our goal of delivering tangible impact for our customers. Join us to grow your career in a world‑class institution where your ideas and contributions truly matter.

About The Team

The Degree Programmes team at INSEAD is dedicated to delivering world‑class educational experiences across our renowned MBA, EMBA, and specialized Master's/Executive Master's programmes. Encompassing key areas such as Admissions, the Career Development Centre, Student Life, and Programmes Management, the team works collaboratively to attract top talent, support participants' professional growth, and create a vibrant and engaging experience. Together, they ensure the seamless delivery of transformative learning journeys that prepare future leaders to thrive in a global environment.