Associate Director, Medical Information France H/F

Gilead Sciences S.A.S.; Paris; Sur place; EUR 85 000 - 110 000; Plein temps

Résumé du poste

A leading biopharmaceutical company is seeking an Associate Director for Medical Information in Paris. This role focuses on leading MI activities, responding to inquiries, ensuring compliance, and supporting strategic initiatives. The ideal candidate will have at least 8 years of experience in Medical Information, expertise in regulatory affairs, and fluency in both French and English.

Qualifications

• Minimum 8 years of relevant experience, preferably in Medical Information or a healthcare/clinical setting.
• Experience in the pharmaceutical industry or with a Medical Information vendor required.
• Native French speaker with fluency in English.

Responsabilités

• Lead the French Medical Information (MI) service under delegation from the CPO.
• Respond to unsolicited medical/scientific inquiries on products via the MIRM system.
• Manage local QA processes, ensuring consistency and quality in MI responses.
• Provide MI activity metrics and KPIs for stakeholders.
• Mentor and support development of junior MI team members.
• Support strategic initiatives such as product launches.

Connaissances

Scientific & Regulatory Expertise

Communication & Collaboration

Leadership & Mentorship

Operational Excellence

Formation

Advanced degree in Pharmacy, Nursing, Medicine, Life Sciences, or equivalent

Description du poste

Associate Director, Medical Information

Department: Global Medical Information – France

Reporting Line: Reports to the ACE Region Medical Information Director (Australia–Canada–Europe), with a dotted-line reporting relationship to the Chief Pharmaceutical Officer (CPO)

Position Focus: Medical Information Affiliate Lead

Job Overview:

1. Delegated Leadership: Acts under delegation from the CPO, providing regular updates and reporting issues or anomalies. Oversees all Medical Information (MI) activities at the affiliate, including vendor-managed services and out-of-hours coverage.
2. Medical Information Services: Responds to unsolicited medical and scientific inquiries via the MIRM system, ensuring responses are accurate, balanced, non-promotional, and compliant with local regulations. Collaborates cross-functionally to address complex requests and ensures vendors have access to up-to-date information and resources.
3. Content & Documentation: Develops and maintains local MI response documents in line with regulatory requirements. Applies copyright policy when sharing scientific publications.
4. Compliance & Quality: Identifies and reports adverse events and product complaints per procedural guidelines. Ensures quality and consistency of MI services, including oversight of MI record documentation.
5. Reporting & Insights: Provides KPIs and activity metrics from the MIRM system for the monthly Quality Committee and other stakeholders. Shares trends and customer insights with the CPO and key internal partners.
6. Strategic & Cross-Functional Initiatives: Participates in global and local MI projects aligned with strategic plans. Supports initiatives such as product launches and early access programs.
7. Training & Development: Leads or supports training for new staff, cross-functional colleagues, and vendor teams. Mentors and develops junior MI team members.
8. Leadership & Continuous Improvement: Leads or co-leads local and global MI initiatives. Promotes operational excellence and fosters strong cross-functional relationships.

Responsibilities:

1. Leadership & Oversight: Lead the French Medical Information (MI) service under delegation from the CPO, maintaining regular updates and reporting challenges or anomalies. Oversee outsourced MI activities and the out-of-hours cover system managed by a third-party vendor. Ensure inspection readiness, support internal audits, and implement process improvements. Lead or contribute to local MI procedural document development and updates.
2. Medical Information Delivery: Respond to unsolicited medical/scientific inquiries on Gilead products via the MIRM system. Research and collaborate cross-functionally to address complex requests. Create and maintain local MI response documents in compliance with regulations and in collaboration with internal stakeholders.
3. Compliance & Quality: Identify and report adverse events, special situations, and product complaints in accordance with procedures. Manage local QA processes, ensuring consistency and quality in MI responses. Apply the Copyright Policy.
4. Metrics & Reporting: Provide MI activity metrics and KPIs from the MIRM system for the CPO and other stakeholders, including during monthly Quality Committee meetings. Communicate trends, customer insights, and data gaps to affiliate stakeholders.
5. Training & Development: Serve as MI training liaison for new staff and vendors. Mentor and support development of junior MI team members.
6. Strategic & Cross-Functional Initiatives: Support strategic initiatives such as product launches and early access programs. Drive and execute global MI initiatives to support HCP decision-making and patient care. Participate in global/regional MI forums, projects, and working groups aligned with strategic plans. Promote MI capabilities and influence stakeholders to enhance operational excellence. Build and maintain cross-functional relationships.
7. External Engagement: Support MI booths at scientific congresses and respond to scientific questions; international travel may be required. Attend relevant sessions at scientific congresses to enhance therapeutic area knowledge. Engage with external MI organizations to stay current on industry trends.

Knowledge and Skills:

1. Scientific & Regulatory Expertise: Strong knowledge of Gilead’s products and therapeutic areas. Advanced understanding of local, regional, and global regulatory and legal requirements for Medical Information (MI) and Medical Affairs activities. Proficient in analysing clinical and scientific data and conducting literature research using scientific databases.
2. Communication & Collaboration: Excellent written, verbal, and interpersonal communication skills. Ability to tailor scientific content for diverse audiences, including patients. Skilled in building and maintaining effective cross-functional and cross-geographical relationships. Advocates for MI at affiliate, regional, and global levels.
3. Leadership & Mentorship: Demonstrates strategic thinking and leadership capabilities. Experience mentoring and developing junior team members. Leads MI and cross-functional training initiatives; ensures MI inclusion in broader medical affairs activities. Capable of leading without direct line management and shows potential for people management roles.
4. Operational Excellence: Strong project management, organizational, and problem-solving skills. Able to manage multiple priorities in a fast-paced environment. Identifies opportunities for continuous improvement and drives operational excellence. Reviews metrics to identify data gaps and collaborates on content strategy.
5. Professional Attributes: Demonstrates Gilead’s core values and Leadership Commitments. High attention to detail and ability to think creatively. Prior experience in MI at affiliate or global level preferred. Previous leadership experience is an advantage.

Education and Experience:

1. Advanced degree in Pharmacy, Nursing, Medicine, Life Sciences, or equivalent.
2. Minimum 8 years of relevant experience, preferably in Medical Information or a healthcare/clinical setting.
3. Experience in the pharmaceutical industry or with a Medical Information vendor required.
4. Native French speaker with fluency in English.

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Equal Employment Opportunity (EEO): Gilead is committed to a non-discriminatory employment policy, recruiting the most qualified persons regardless of protected characteristics. For current employees and contractors, please apply via the internal portal in Workday.