Assistant Store Manager

Guess?, LLC.; Saint-Sauveur-d'Émalleville; Sur place; EUR 26 000 - 34 000; Plein temps

Résumé du poste

GUESS Factory is seeking an Assistant Manager for its Saint-Sauveur store. You will oversee the customer experience, train staff, and lead by example on the selling floor while maintaining store and stockroom standards.

This role requires coaching teams, managing visual merchandising, and ensuring policy compliance to drive sales and profitability. The position emphasizes leadership, adaptability, and strong communication as you mentor associates and uphold brand expectations in a fast-paced

Qualifications

• Minimum two years of experience driving sales and managing a team.
• Proficiency in PC use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting (30+ pounds).
• Ability to stand for eight hours during shifts.

Responsabilités

• Oversee customer experience and store standards on the selling floor and stockroom.
• Train and develop store staff; provide ongoing coaching on product knowledge and selling skills.
• Maintain visual merchandising standards and overall store cleanliness and organization.
• Meet or exceed store profitability, payroll, shrink, and conversion goals.
• Ensure compliance with company policies and procedures and manage payroll.
• Use strong communication and sound judgment in decision making.
• Handle additional duties as assigned by supervisor.

Connaissances

Leadership

Customer service

Training & development

Visual merchandising

Communication

Adaptability

Multitasking

Integrity & respect

Sales focus

Coaching

Formation

High school diploma

Outils

Microsoft Excel

Description du poste

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To

Store Manager

Supervises

Assists management with all sales associates, desk associates, and stock associates

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3986

Store Address

105 G Ave Guindon - Saint-Sauveur, QC J0R1R0