Arabic CX QA Tester — Native Speaker

Mercor; Paris; On-site; EUR 55,000 - 83,000; Full time

Job summary

Mercor is seeking native Arabic CX testers to evaluate a conversational AI agent. You will perform 10 test calls and 10 QA reviews, providing feedback on accuracy, tone, clarity, and naturalness, with an emphasis on conversation flow and user experience.

Start date is immediate. The role involves calling an EU/UK/US number and requires high-quality audio and clear communication. This is a short-term testing engagement suitable for fluent Arabic speakers.

Qualifications

• Native Arabic speaker required.
• Prior data annotation experience preferred.
• Able to place calls to EU/UK/US phone numbers.
• Ability to make clear phone calls with good audio quality.
• Available to start immediately.

Responsibilities

• Complete 10 test calls with the CX agent, following prompts and scenarios.
• Complete 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
• Provide clear written feedback on conversation flow and user experience.

Skills

Native Arabic speaker

Data annotation experience

Call to EU/UK/US numbers

Clear phone calls, good audio

Immediate start

Job description

Mercor is seeking native Arabic CX testers to evaluate a conversational AI agent. You will perform 10 test calls and 10 QA reviews, providing feedback on accuracy, tone, clarity, and naturalness, with an emphasis on conversation flow and user experience.

Start date is immediate. The role involves calling an EU/UK/US number and requires high-quality audio and clear communication. This is a short-term testing engagement suitable for fluent Arabic speakers.