AI Solutions Engineer & Client Success Consultant

Earnix

Paris

Sur place

EUR 70 000 - 110 000

Plein temps

14 jours+

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Résumé du poste

Earnix is seeking a Solution Engineer / Professional Services Consultant to drive client success by combining technical skills with business insight. You will guide platform deployment, including configuring AI agents, and identify growth opportunities while delivering workshops and user training.

Responsibilities include collecting client needs, preparing data for deployment, configuring AI applications, and coordinating with sales, product, and engineering teams to ensure smooth implementation

Qualifications

1-2 years of consulting or customer-facing experience.
Understanding of modern LLM architectures (RAG, tools, agents, language models, API integrations).
Data analytics and data management proficiency.
Degree in Computer Science, Data Science, or Engineering.

Responsabilités

Collect and structure clients' needs to ensure solutions align with business objectives.
Analyse, prepare, and validate data for solution deployment.
Configure the platform to fit client needs—build, design, and refine AI Applications.
Guide and train clients in platform deployment, including workshops and user training.
Troubleshoot issues and answer customer tickets within Professional Services scope.
Coordinate internally with sales, pre-sales, product, marketing, and engineering teams.
Collaborate with cross-functional teams to drive permanent solutions and product improvements.